Medical Office Administration II
- Meeting/greeting patients
- Checking in patients
- Processing paper work
- Entering new patients into our computer system
- Creating new patient files
- Filing documents in patients' medical records
- Answering phones, and other clerical duties as assigned
- Administrative experience in an office setting; previous release of information/ filing and scanning medical records, or other related experience in a healthcare environment is preferred.
- Effective verbal and written communication skills.
- Ability to read and comprehend simple, healthcare terminology.
- Proven customer service experience and/or training.
- Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel.
- Ability to understand and become knowledgeable of release of information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards.
- Knowledge of handling medical records and of basics of scanning and uploading files, downloading and executing is a Plus
- Strong knowledge of health insurance plans as well as benefits verification /authorization
- Proficiency in: Microsoft Word, Excel, Outlook, Access, PowerPoint.
- Internet Savvy: excellence in opening files on the web
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