Group Sales Coordinator

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About Us:

Napa Valley Tours and Transportation is the premier provider of luxury transportation services throughout the Napa Valley region. We specialize in delivering exceptional experiences for leisure travelers, corporate groups, and event clientele. With a commitment to safety, professionalism, and personalized service, we bring Napa's world-class hospitality to the road.

Position Overview:

We are seeking a dynamic and detail-oriented Group Sales Representative to join our team. This role focuses on building and managing relationships with wedding planners, corporate event organizers, and hospitality professionals to coordinate and execute group transportation services. The ideal candidate is an organized, proactive communicator with a passion for service and event logistics.

Key Responsibilities:

• Act as the primary point of contact for group transportation inquiries, particularly from wedding planners, event coordinators, and corporate clients.
• Develop customized transportation proposals tailored to the unique needs of each group event.
• Manage the full sales cycle from inquiry to execution, including scheduling, pricing, contracting, and service coordination.
• Build and maintain strong relationships with key partners in the hospitality and event planning industries.
• Attend industry networking events, bridal fairs, and business expos to promote Napa Valley Tours and Transportation services.
• Collaborate with operations to ensure seamless delivery of service, including driver assignments, vehicle selection, timing, and on-site coordination.
• Provide excellent customer service and follow-up to ensure client satisfaction and encourage repeat business.
• Maintain accurate records of client communications, bookings, and event details in the CRM system.

Qualifications:

• 2+ years of sales or client service experience, preferably in event planning, hospitality, or transportation.
• Strong knowledge of Napa Valley's event and hospitality landscape is a plus.
• Excellent written and verbal communication skills.
• Highly organized with the ability to manage multiple events and deadlines simultaneously.
• Proficiency in Microsoft Office Suite and CRM tools
• A proactive, team-oriented attitude with a customer-first approach.

Benefits:

• Health, dental, and vision insurance.
• Paid time off
• Work in a collaborative and supportive environment within the heart of wine country.

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Required)

Experience:

• Event Planning: 3 years (Preferred)
• Hospitality: 5 years (Required)

Ability to Commute:

• Napa, CA 94559 (Required)

Ability to Relocate:

• Napa, CA 94559: Relocate before starting work (Required)

Work Location: In person