Solutions Engineer - SLED, Sacramento

Job Title: Solutions Engineer – SLED Higher Education

Location: Sacramento, CA (Hybrid)

About the Role:

Join our dynamic team as a Solutions Engineer, specializing in supporting higher education institutions and university health care customers within the State, Local Government, and Education (SLED) sector. In this pivotal role, you’ll partner with universities and their associated health care organizations across Northern and Bay Area California to design and deliver innovative Cisco solutions that drive digital transformation in education and health care environments.

Key Responsibilities:

• Collaborate with higher education clients to understand their business and technical requirements.
• Design, present, and demonstrate Cisco technology solutions tailored to academic environments, including networking, security, collaboration, and cloud services.
• Serve as a trusted technical advisor throughout the sales cycle, from discovery and proof-of-concept to solution implementation.
• Lead technical workshops, webinars, and on-site presentations for IT and administrative staff.
• Develop and maintain strong customer relationships to ensure satisfaction and long-term partnership.
• Work cross-functionally with sales, product management, and Cisco partners to deliver comprehensive solutions.
• Stay current on industry trends and emerging technologies relevant to higher education.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, OR equivalent practical experience.
• 3+ years of experience in a customer-facing technical role (e.g., solutions engineering, systems engineering, pre-sales, or consulting).
• Strong knowledge of Cisco technologies: networking, security, wireless, and collaboration platforms.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
• Experience working with SLED or higher education customers preferred.

Preferred Qualifications:

• Cisco certifications such as CCNA, CCNP, or higher are highly desirable.
• Experience with cloud solutions (Cisco Meraki, Webex, or comparable platforms).
• Familiarity with public sector procurement processes and compliance requirements.
• Experience working with AI tools or platforms is highly preferred, though not required above a degree or Cisco certifications.

What We Offer:

• Competitive compensation and benefits
• Opportunities for professional growth and Cisco certification support
• A collaborative and mission-driven work environment
• The chance to make a tangible impact on the future of education in California

How to Apply:

Ready to help shape the digital future of higher education? Please submit your resume and a brief cover letter outlining your relevant experience and interest in the SLED sector.