Medical Receptionist

Job Description

Job Description

We are looking for a welcoming and organized detail-oriented individual to support front-desk operations for a busy healthcare setting in Huntington Beach, California. The Medical Receptionist plays an important role in creating a smooth patient experience by managing arrivals, coordinating appointments, and helping administrative workflows stay on track. The Medical Receptionist will work closely with the reception team of three to ensure patients are assisted promptly and accurately throughout the check-in process.

Responsibilities:

• Greet patients upon arrival and complete the check-in process efficiently while maintaining a courteous and attentive presence.

• Confirm insurance details and review health plan information to help ensure accurate patient registration.

• Collect copayments/deductibles and support front-desk financial procedures in line with office expectations.

• Prepare and organize patient charts ahead of scheduled visits so care teams have needed information ready.

• Arrange new, follow-up, and rescheduled appointments while helping maintain an orderly provider calendar.

• Partner with other reception staff to keep daily front-office operations running smoothly and consistently.

• Assist with outreach activities related to quality measures and attestation follow-up when needed.

• Respond to routine patient questions in person or by phone and direct concerns to the appropriate team members.

• Previous experience in a medical office, clinic, or other healthcare environment.

• Familiarity with patient scheduling, front-desk coordination, and general receptionist support duties.

• Ability to verify insurance coverage, review health plan details, and process copay collections accurately.

• Strong communication skills and a service-oriented approach when interacting with patients and coworkers.

• Comfortable managing multiple administrative tasks in a fast-paced, patient-facing setting.

• Positive attitude, dependable work habits, and willingness to contribute as part of a collaborative team.

• Basic organizational skills with attention to detail when handling charts, appointments, and patient information.