Assistant to the Assistant Deputy Director

Job Description and Duties

Hybrid Telework Opportunity

Under general direction of the Assistant Deputy Director (ADD), OHWD, the Staff Services Manager I (Specialist) independently performs varied and complex duties with a high degree of responsibility and confidentiality, handling multiple simultaneous and complex tasks and projects effectively and efficiently. The position supports the ADD on matters related to program management and interacts with management, and program staff, customers, and external stakeholders. The incumbent proactively identifies operational challenges, proposes and implements solutions, and provides guidance to staff. The duties of this position are performed in accordance with applicable laws, rules, regulations, policies and procedures utilizing project management, business processes, policy and compliance principles and tools, standard office equipment and supplies, and diverse communication platforms. Serves as the liaison on BH-CONNECT initiative programs tracking and status for the ADD. Maintains security and confidentiality of databases for tracking and statistical purposes.

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Working Conditions

HCAI offers a hybrid telework schedule with a combination of remote and in-office work schedules for CA residents only. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises. If you are interested in maintaining a life/work balance and not dealing with a daily commute, then this position may be for you!

Telework schedules: The expectation is that all staff will work in office 4 days a week July 1, 2026.

HCAI does not provide visa sponsorship and is not an E-Verify employer.

Special Requirements

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification. Official sealed transcripts will be required upon appointment. If it is determined an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Applicants who have been withheld may file an appeal with the State Personnel Board.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience planning and executing presentations
• Skilled in distilling complex information in a clear and concise manner for diverse audiences
• Ability to apply research and program management techniques and methodologies
• Excellent organizational skills
• Excellent writing and editing abilities
• Ability to establish and maintain cooperative professional relationships
• Ability to operate a computer and knowledge of Microsoft Office (Word, Office, Excel, Teams) and Zoom
• Ability to multi-task, adapt to changes in priorities, and complete tasks with short notice

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to healthcare.

To learn more about benefits for State employees, visit the Salary and Benefits page on the CalHR website.

HCAI is housed in a state-of-the-art building outside of downtown off Interstate-5. Enjoy a great work environment with many amenities, including FREE PARKING and fully equipped pay-per-charge electric vehicle charging stations. HCAI is close to many dining and shopping choices.

University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at (888) 225-7377.

Additional Application Requirements

You must include: 1) the classification title you are applying for, 2) “JC-#496934”, and 3) your source of eligibility (i.e. List Eligibility, Lateral Transfer, Reinstatement, SROA/Surplus) in the “Examination(s) or Job Title(s) for which you applying” section of your application. Applications received without this information may be disqualified.

If you are meeting Minimum Qualifications with education, you MUST include a copy of your unofficial transcripts and/or license for verification. Example: if you are applying for a Staff Services Analyst position based on your Bachelor’s degree, you must attach a copy of your unofficial transcripts showing the conferred date of the degree you obtained. Official sealed transcripts will be required upon appointment. Applicants who fail to provide this information shall be disqualified.

Applications received via email or fax will not be accepted.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.