Engineering Managed Services Delivery Manager

Engineering Managed Services/Manager/AI & Engineering

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise. We transform engineering teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models-traditional teams, pools, or pods-are tailored to each client's needs, offering engineering-led advisory, implementation, and operational capabilities to accelerate innovation.

Recruiting for this role ends on 5/6/2026.

Work You'll Do

As a Manager you will lead and support various internal applications and infrastructure and the complex programs surrounding these applications including internal consultants, near-shore, off-shore technologists and multiple vendor relationships. You will work across geographies with accountability for the success, effectiveness and delivery of multiple work streams, managing a large, dispersed technology team. You will be responsible for a direct impact carrying a sales quota for both "hunting" and "farming" sales approaches. You will lead planning and budgeting, define deliverable structures and content, facilitate the buy-in of proposed solutions from top management levels, directing the on-time quality delivery of work, managing technology economics and risk. You'll help organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to pricing strategies, develop practical solutions and methodologies, develop "thoughtware" and "point of view" documents. You'll perform the role of counsellor and coach for other IT staff members and provide input and guidance into the future staffing needs. You'll provide leadership and support for delivery teams and staff in local offices.

Qualifications

• 10+ years' experience in application support including "lights on" support services, development and customization
• 8+ years' experience leading geographically dispersed teams to develop, design and support technical solutions in Java, Microsoft technologies, both on Cloud and .Net
• 8+ years' experience leading large-scale global technology teams in a delivery lead capacity
• Hands-on development skills in at least one of the following: 1) Java; 2) .Net; 3) Mainframe. Previous experience as a Developer is a plus.
• A strong understanding of the fundamentals of software engineering with the ability to successfully articulate technology concepts to both a business and a technology audience at all levels.
• Experience working in a multi-vendor environment and with third parties.
• Extensive team leadership experience which should include managing people, projects, clients and financials with metrics around sales/delivery/utilization.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Ability to travel up to 50% of the time, based on the work you do and the clients and industries/sectors you serve.

Preferred

• Bachelor's degree, preferably in computer science, information technology, computer engineering, engineering or a related field.
• Ability to quickly learn and deliver on analogous technologies not previously worked on.
• Experience working in the commercial sector on extremely large, multi-year, technology projects in an IT consulting firm environment.
• Experience using AI in current engagements as a Delivery Lead.

* PMP certification and ITIL certification, strongly preferred.

Wages and Salary

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, the individual, and organizational performance.