Service Manager

Joujou is the highly anticipated new French-inspired dining destination in San Francisco's Design District, created by David Barzelay and Colleen Booth, the team behind the two Michelin Star Lazy Bear and renowned cocktail bar True Laurel.

JouJou (French for “toy” or “plaything”) is an homage to the bustling and beloved restaurants of an era that promised a great time when you went out. It’s where everyone wants to be: glamorous but unpretentious, easy but stylish, full of energy and life, and with a sensual warmth that comes from a shared sense of pleasure in society.

JouJou brings French food to the table through the California lens of Chef David Barzelay. Seafood-focused but not exclusively so, offered through an eclectic, a la carte menu.

JouJou pairs all of this with easygoing hospitality that feels effortless and cool while meeting every need with elegance and poise.

We are seeking a polished, service-minded Service Manager to join a fine dining restaurant committed to culinary excellence and gracious hospitality. This is an opportunity to work in a thoughtful, detail-oriented environment where food, wine, cocktails, and service are held to the highest standards. Ideal candidates will have the perfect combination of both fine dining, and higher volume experience. Minimum 3 years experience is ideal, but not required.

What We’re Looking For:

• A genuine passion for hospitality
• Experience in fine dining or upscale, chef-driven restaurants preferred
• Professional demeanor, strong communication skills, and attention to detail
• Ability to anticipate guest needs and provide intuitive, unobtrusive service
• Calm, organized, and collaborative under pressure
• Flexibility to work weekends, holidays and special events as needed.

Responsibilities:

• Execute guest service aligned with the restaurant’s philosophy
• Work with our reservation system to create a warm and gracious guest experience
• Maintain precise service standards within a well-organized dining room team
• Uphold the culture of respect, professionalism, and continuous improvement
• Work with colleagues on other teams to ensure that all guests requests are met.
• Anticipate guests’ needs and provide well thought through solutions to any issues.
• Coordinate with the Restaurant Operations Team (BOH & FOH) to ensure seamless execution of events and nightly/daily service.
• Work as a member of the restaurant team, interacting with the service team in a positive manner and assisting others whenever needed.
• Provide a high level of service to guests while contributing and elevating service with a strong dedication to detail.
• Work closely with culinary team to have a full knowledge and understanding of our menu and overall mission
• Maintain knowledge of food, cocktails and wine.
• Cultivating an unprecedented guest experience by not only providing the highest technical level of service to guests, but doing so with joy and effusiveness.

We Offer:

• Competitive compensation
• A professional, respectful, and education-driven environment
• Ongoing training in food, wine, and service

If you value craftsmanship, hospitality, and the art of food and wine service, we invite you to apply.