Associate Data Analyst

Description

Job Title: Associate Data Analyst

Organization: The Surplus Line Association of California (SLA)

Location: San Ramon, CA

Position Type: Full-time, Hybrid

Salary: $25.65/hour - $27/hour

About Us:

At the Surplus Line Association of California (SLA), we don’t sell insurance—we protect access to it. As the only organization overseeing California’s $20+ billion surplus lines insurance marketplace, we help support coverage availability for businesses—from film studios to freight haulers—when risks are too complex, too large or too unique for the standard market.

Each year we review more than 1 million policy transactions, equip insurance brokers with compliance tools and continuing education courses, monitor the financial stability of global insurers and deliver data-driven insights that help the industry stay ahead of emerging risks. That impact—combined with our strong employee culture—has earned us recognition by Fortune as one of the Bay Area’s best places to work.

Quick Clarifier:

We are not insurance agents or a government agency—and we won’t be quoting your car or life insurance. We oversee a multibillion-dollar market that primarily serves businesses with hard-to-place risks. It’s niche, essential and surprisingly interesting. 

Position Overview:

This position is responsible for reviewing insurance policy documents for accuracy, completeness, and adherence to established standards and entering appropriate data into the SLA proprietary database. An Associate will verify broker data, confirm the accuracy of calculated taxes and fees, and accurately record the coverage and industrial operation codes to report to the CDI.

Requirements

Responsibilities:

• Compare source document data with database reports to detect errors and ensure completeness and conformity with established policies and procedures. Ensure any needed corrections or changes are accomplished. Notifies Lead Analysts when major errors are detected.
• Work with Lead Analyst to assist brokers with electronic filing questions and surplus lines procedural process questions.
• Respond to broker questions. Monitor status of all open issues to ensure timely resolution.
• Respond to inquiries from brokers in a timely manner. Escalate matters to management as appropriate.
• Gain knowledge of all rules and practices regarding surplus lines law, regulations, and filing procedures.
• Participate in system enhancements and fixes. Identify and report system issues and participate in the testing and resolution of the system fixes when appropriate.
• Achieve established quality and quantity objectives for this position.
• Build proficiency with all programs used in the SLA.
• Build a working knowledge of the organization’s policies and procedures; attend training classes as scheduled.

Qualifications:

• Must be a California resident.
• Minimum requirement of Associate’s degree and two years of work experience.
• Bachelor's degree with relevant work experience is a plus.
• Insurance experience or knowledge is a plus.

Benefits & Perks:

• Medical, Dental, and Vision insurance
• Educational and Professional Development
• 401(k) matching and Roth IRA
• Paid Time Off

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

The SLA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.