Banquet Manager, Zachari Dunes

Responsibilities and Purpose: Hires, trains, motivates, and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.

Essential Functions:

• Hires, schedules, and trains all banquet staff to include conducting roll call and monthly meetings, and illustrating the proper techniques and etiquette for American, French, and buffet and parade types of service. Monitor staff performance. Defines performance requirements and develops action plans for achievement of goals
• Supervises the set up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Visually inspects function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
• Verbally communicates, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
• Supervises clean-up of function room and proper breakdown and storage of equipment.

SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attends meetings such as menu meeting and other management required leadership meetings.
• Orders supplies and linens for functions from Purchasing and Housekeeping departments.
• Separates, posts, and distributes event order sheets.
• Assist servers and captains with the execution of events according to the event order and Hilton quality standards.

OTHER DUTIES Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety.

The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

ORGANIZATIONAL RELATIONSHIPS Positions directly reporting to this position: Assistant General Manager

Banquet staff SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings and service ware.

Knowledge of all applicable federal, state and local health and safety regulations.

Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.

Basic mathematical skills.

Ability to grasp, lift, carry or transport up to 40 pounds.

Ability to operate various food and beverage equipment present at a function.

Ability to set realistic goals and standards.

QUALIFICATION STANDARDS EDUCATION Any combination of education, training or experience that provides the required knowledge, skills, and abilities.

High School Education Required. College Degree Preferred.

EXPERIENCE: Two years of banquet manager or food and beverage manager experience necessary.

LICENSES OR CERTIFICATES Ability to obtain any government required licenses or certificates.

CPR Training Required. First Aid Training Preferred.

GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

Responsibilities and Purpose: Hires, trains, motivates, and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.

Essential Functions:

• Hires, schedules, and trains all banquet staff to include conducting roll call and monthly meetings, and illustrating the proper techniques and etiquette for American, French, and buffet and parade types of service. Monitor staff performance. Defines performance requirements and develops action plans for achievement of goals
• Supervises the set up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Visually inspects function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
• Verbally communicates, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
• Supervises clean-up of function room and proper breakdown and storage of equipment.

SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attends meetings such as menu meeting and other management required leadership meetings.
• Orders supplies and linens for functions from Purchasing and Housekeeping departments.
• Separates, posts, and distributes event order sheets.
• Assist servers and captains with the execution of events according to the event order and Hilton quality standards.

OTHER DUTIES Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety.

The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

ORGANIZATIONAL RELATIONSHIPS Positions directly reporting to this position: Assistant General Manager

Banquet staff SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings and service ware.

Knowledge of all applicable federal, state and local health and safety regulations.

Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.

Basic mathematical skills.

Ability to grasp, lift, carry or transport up to 40 pounds.

Ability to operate various food and beverage equipment present at a function.

Ability to set realistic goals and standards.

QUALIFICATION STANDARDS EDUCATION Any combination of education, training or experience that provides the required knowledge, skills, and abilities.

CPR Training Required. First Aid Training Preferred.

GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

The annual salary range for this role is $75,000 and is based on applicable and specialized experience and location.

Work Locations

QQ Zachari Dunes on Mandalay Beach Resort

Schedule

Full-time

Brand

Curio Collection by Hilton

Job

Banquets