Treatment Consultant

Job Description

Job Description

Team Perio is growing, and we are looking for awesome people to join our team. We value safety, predictability, positivity, and helping people experience dental surgery in a positive way. We pride ourselves on maintaining a healthy office culture with competitive pay and benefits.

The ideal candidate will have a passion for providing excellent patient experiences and work well within a team. This position represents the practice in all facets of patient services. This is a full-time position with benefits.

The Treatment Consultant is responsible for helping patients understand the value of their investment in dental health and reviewing the financial options available to support their care.

Responsibilities of the Treatment Consultant

• Greet and educate patients, explaining treatment plans in clear, patient-friendly terms

• Address patient concerns with empathy and professionalism

• Present financial options and guide patients on insurance benefits

• Collect and process payments

• Coordinate treatment with the clinical team and referring practices

• Work with Dental Surgical Assistants to ensure treatment plans are accurate and phased correctly

• Follow up with patients to support treatment acceptance and completion

• Schedule appointments, answer calls, and maintain accurate patient records

• Ensure smooth patient flow and a clean, organized work environment

Requirements of the Treatment Consultant

• Minimum of 1 year of experience in office administration, banking, real estate, or another applicable field involving strategic financial conversations

• Comfortable discussing finances with patients and presenting treatment as prescribed by our doctors

• Knowledge of insurance and billing is helpful

• Sustained positivity and energy throughout the day

• Clear and confident communication with patients and team members

• Strong attention to detail and professionalism

• Ability to manage follow-up systems and patient accountability

Compensation and Benefits

• Wage: $24-$28 per hour (DOE)

• Bonuses based on performance

• 90-day review and wage assessment with potential for an increase

• 36-40 hour work week

• Health insurance benefits available after 30 days; all other benefits eligible after the 90-day probationary period

• 40 hours of vacation (accrued annually), doubling at year 3 of service

• 5 days of sick pay per year

• 5 paid holidays

• Medical, vision, and dental benefits

• 401(k) with employer contribution

We believe all patients deserve to experience a better life by having their mouths restored to ideal health. If this sounds like something you would like to be a part of, we want to meet you.

After submitting your application, you will receive a questionnaire. Please be sure to complete it. Incomplete applications will not be considered for review.