Deputy Director, Operations and Support

Job Description and Duties

The California Department of Corrections and Rehabilitation (CDCR) is seeking their next dynamic leader who will assist the Director in providing strategic operations and support leadership for the Division of Enterprise Information Services (EIS)!

Under the general direction of the Director, Division of Enterprise Information Services (EIS), the Deputy Director, Operation and Support, will represent EIS by communicating the EIS vision, setting and measuring goals, and strategic planning. The Deputy Director provides direct and indirect supervision for all information technology (IT) staff throughout CDCR and is responsible for the management, operations, enhancement, and continuous system improvements of the statewide technology systems in support of the operations and management of CDCR.

This advertisement is for a Career Executive Assignment (CEA) Level C position located in the Rancho Cordova area.

Main communication for this position will be through email. Please ensure you have a valid email address on your application. If you have questions regarding this exciting opportunity, please contact the Executive Recruiter, Amber Wolff, by email at [email protected] or by phone at (279) 210-3458.

Please indicate the position number on your application: 065-622-7500-002.

You will find additional information about the job in the .

Working Conditions

Enterprise Information Services is located in Rancho Cordova, CA off Birkmont Drive.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birth date, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Candidates new to CDCR or the Division of Enterprise Information Services (EIS) are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by departmental annual Tuberculosis testing/evaluation thereafter.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Experience in managing a comprehensive information technology (IT) program focused on IT field operations and infrastructure services, including 24-7-365 support, desktop support, and telecommunications services such as data/voice systems, PBX radio systems, and smart phones; and disaster recovery, business continuity, strategic planning, policy development, goal setting, and the ongoing support and enhancement of an enterprise IT infrastructure.
2. Experience in managing critical IT system development projects linked to State, County, and local systems and demonstrated the ability to collaborate with the California Department of Technology regarding IT issues having a statewide impact.
3. Experience which demonstrates the ability to plan, develop, and manage IT resources including making recommendations on a development of IT strategies within a large department.
4. Experience which demonstrates the ability to effectively make major policy-influencing decisions that contribute to the development of IT strategies within a large department.
5. Strong leadership skills and proven ability to plan, organize, and direct multi-disciplinary staff in complex environment with multiple competing priorities and demands; as well as the ability to provide perspective to enhance and continously improve processes, information, application systems, and technologies into an efficient and integrated environment that supports execution of EIS' business strategy as well as CDCR's mission.
6. Knowledgeable and experience in establishing business partnerships; ability to communicate effectively both orally and in writing with departmental executive staff, legislators, control agencies, and stakeholders; and the ability to negotiate changes in scope, time frames, budget, and resources with Executive Steering Committees, control agencies, project sponsors, and business partners.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

Additional benefit information can be found on the CalHR California State Civil Service

Employee Benefits Summary website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Examination/Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements.