Field Access Specialist (San Francisco)

Syneos Health Commercial Solutions
San Francisco, CA

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Description

In this role, you will be responsible for managing defined accounts within a specific geographic region in the Dermatology therapeutic area, supporting our customers products. The FRS will implement the collaborative territory strategic plan by partnering with internal and external stakeholders, including call center services (HUB), sales, marketing, patient access, market access, and other collaborators.

Key qualifications include:

  • Strong interpersonal skills, including a high sense of urgency and responsiveness
  • Ability to work effectively in a dynamic and diverse environment requiring adaptability
  • Tenacity and determination to resolve complex scenarios
  • Keen emotional intelligence and team partnership skills
  • Strategic mindset and organizational skills
  • Desire to support clients and healthcare professionals in serving patients

Responsibilities include:

  • Managing daily activities that support patient access to products in provider offices and liaising with patient assistance services
  • Acting as an extension of the call center or HUB, providing live support
  • Serving as a payer expert for the geography and communicating payer changes
  • Providing office education on access processes, formulary coverage, insurance procedures, prior authorization, appeals, and claims resolution

Essential Requirements:

  • Bachelors degree
  • At least two years experience in public/private third-party access or pharmaceutical industry roles
  • Experience with specialty products
  • Ability to educate offices on access processes
  • Residency within the territory
  • Problem-solving skills
  • Interpersonal awareness
  • Knowledge and experience with Pharmacy Benefits

The annual base salary ranges from $120,000 to $140,000, with potential bonuses or commissions based on performance. We promote diversity and encourage candidates with transferable skills to apply. Join us and contribute to improving patient lives worldwide.

Work Here Matters Everywhere. How are you inspired to change lives?

Syneos Health is an equal opportunity employer and adheres to COVID-19 vaccination policies. We offer competitive benefits including health coverage, 401k, PTO, and sick leave, with details varying by location.

Additional details:

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Advertising, PR, Communications, Pharmaceutical Manufacturing
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Posted 2025-08-23

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