Resident Services Coordinator
Job Description: Resident Services Coordinator
Position Summary:
The Resident Services Coordinator is responsible for supporting residents at an assigned property by connecting them with community resources, coordinating programs and events, and providing referrals to support resident stability and well-being. This role fosters a positive living environment, builds partnerships with local organizations, and maintains compliance with program requirements.
Key Responsibilities:
- Serve as the primary point of contact for resident services at the property.
- Provide resource referrals and support to residents to promote housing stability and self-sufficiency.
- Plan, coordinate, and evaluate onsite resident programs and activities.
- Develop and maintain partnerships with community organizations and service providers.
- Maintain accurate event files, reports, and compliance documentation.
- Collaborate with property management to support resident success.
Qualifications:
- Bachelor’s degree in Social Work, Human Services, or related field (or equivalent experience).
- 1–3 years of experience in case management, community engagement, or resident services.
- Strong interpersonal and organizational skills.
- Ability to build relationships with diverse populations.
- Proficiency in Microsoft Office.
Core Competencies:
- Resident-centered approach.
- Communication and interpersonal skills.
- Problem-solving and resourcefulness.
- Cultural competence.
- Community partnership building.
We are a non-profit based in San Diego focused on bringing high quality programs and services to the residents of Affordable Housing communities.
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