Insurance Claims Administrator
A Claims Administrator will be responsible for a variety of tasks, including: administrating claims for professional and general liabilities; determining all expense reserves; coordinating with various departments to settle claims; monitoring defense activities; managing and maintaining records regarding losses and risk management; developing reports for statistical claims; monitoring claim trends; administrating damage recovery; coordinating with claimants to resolve customer issues; reporting to an insurance manager; maintaining the company's insurance policies; serving as a liaison between clients and insurance companies; serving as an insurance expert; and making recommendations for new insurance policies.
Duties include but are not limited to:
- Prepare and monitor insurance budgets and report on exceptional circumstances
- File claims, enter data, and update databases with current daily information.
- Review claim submissions and determine eligibility and level of coverage.
- Coordinate insurance process across departments, tracking claims and reporting on aggregate metrics
- Support and mentor staff in insurance resources, standards, data, and contacts.
- Other duties as assigned.
Knowledge and Skills:
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of general office equipment (copier, fax, phone systems, etc.).
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player
- Time management and time critical prioritization skills.
Education and Experience:
- Bachelor's Degree Required
- 3 - 5 years of directly related or closely related experience
Pay range for this position in California $22-23 per hour.
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