Revenue Strategy & Operations - Central Cadence

About the TeamOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together to accomplish this.In pursuit of this mission, our Go To Market (GTM) team helps customers deploy and realize value from OpenAI’s products across their businesses. The team spans Sales, Solutions, Support, Marketing, Partnerships, and Operations working together to scale AI adoption globally.Within GTM, the Strategy & Operations organization builds the operational systems, workflows, analytics, and infrastructure that power the business. As AI rapidly transforms how work gets done, we are building a new class of AI-native internal tooling and workflows to accelerate productivity, improve decision-making, and scale execution across Sales, Solutions, and Revenue Operations.About the RoleThis role sits at the intersection of Revenue Operations, AI product development, systems design, and workflow engineering. You will work directly with Sales, Solutions, RevOps, and GTM leadership to identify high-leverage operational problems and rapidly prototype and deploy AI-powered solutions using OpenAI’s products, APIs, Codex, and automation platforms.You will act as both a builder and operator — deeply understanding GTM workflows while designing practical AI systems that improve field productivity, operational scale, forecasting quality, account planning, pipeline management, customer execution, and internal decision-making.This role is ideal for someone who enjoys translating ambiguous business problems into working AI-native systems and wants to help define how modern GTM organizations operate in an AI-first world.In this role, you will:Identify opportunities where AI can improve the quality, speed, scale, and effectiveness of GTM operations and field executionDesign and deploy AI-native workflows that combine agents, automation, systems integrations, and human reviewBuild internal tooling and operational accelerators using OpenAI APIs, Codex, Salesforce, automation platforms, and lightweight applicationsRapidly prototype and iterate on solutions that improve forecasting, pipeline management, account planning, territory operations, deal execution, customer insights, and productivityPartner directly with Sales, Solutions, RevOps, Systems, Finance, and Enablement teams to operationalize AI into day-to-day workflowsBuild reusable “golden workflows,” templates, and operational tooling that can scale across the GTM organizationTranslate operational pain points into practical AI-enabled systems and automation opportunitiesHelp define best practices, governance, and guardrails for deploying AI within GTM operational workflowsDrive adoption through hands-on training, pair building sessions, documentation, and direct collaboration with operatorsServe as a strategic thought partner to GTM leadership on how AI can reshape operational processes and field productivityYou might thrive in this role if you:Have a strong systems and product mindset and enjoy turning ambiguous business problems into scalable solutionsAre excited about applying frontier AI capabilities to real operational and go-to-market workflowsEnjoy building practical systems quickly and iterating directly with usersCan deeply understand business processes while also thinking technically about architecture, integrations, and workflow designAre comfortable operating across technical and non-technical stakeholdersHave experience with CRM systems, RevOps workflows, forecasting processes, analytics tooling, or GTM operationsHave experience building automations, internal tools, integrations, or AI workflows in production environmentsAre highly analytical and comfortable using data to drive operational decisionsThrive in ambiguity and can prioritize high-impact opportunities across multiple stakeholdersHave experimented with AI-native development tooling such as Codex, agents, workflow orchestration tools, or automation platformsExperience5+ years in Revenue Operations, Sales Operations, Business Systems, Workflow Engineering, Solutions Engineering, Product Operations, or related rolesExperience building internal tools, workflow automations, AI-powered systems, or operational infrastructureFamiliarity with APIs, automation frameworks, lightweight scripting, or AI workflow toolingExperience working with GTM systems such as Salesforce, analytics tooling, forecasting systems, or workflow platformsStrong analytical and operational problem-solving skillsExperience deploying systems used by operators in production environmentsAbility to balance rapid experimentation with scalable operational designAbout OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an