Information Technology Specialist I (20718508)

Location

701 Laurel Street Menlo Park, 94025

Description

The City of Menlo Park's Information Technology team is seeking a temporary IT Specialist who has a broad range of support skills to provide day to day computer/desktop support, end-point configuration and management, helpdesk support and management, and maintain and troubleshoot various systems hardware, software, peripherals, A/V, telephones and mobile devices. Support to be provided onsite throughout the City at physical workstations, as well as via phone, video, email and internet.

This is an hourly, at-will, part-time (non-benefited) position offering valuable experience in information technology and public service.

Job Description URL:

https://www.menlopark.gov/files/sharedassets/public/v/1/administrative-services/…

Ideal Candidate

An ideal candidate will possess the following:

Relevant Technical and Product Skills

• Microsoft Windows desktop operating system environment
• Microsoft 365, including Microsoft Office suite and various business software applications
• Various cloud-based software applications
• HP, Lenovo and various desktop hardware platforms
• Sharp, HP, and various printer platforms
• Audio/Video equipment installation
• Excellent customer service and communication skills

Education and Experience

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to the completion of the twelfth (12th) grade supplemented by college-level coursework and/or training in information systems, computer science, or related field.
• Two (2) years of experience providing technical support in the installation, maintenance, and repair of information systems and infrastructure.

Benefits

Salary
Information Technology Specialist I: $40.09 - $48.73 per hour

These are non-benefited, temporary positions. A temporary employee may not work more than 1,000 hours per year and will receive sick leave in accordance with State law.

Special Instructions

This recruitment will be continuously screened and candidates may be asked to come in for interviews until the positions are filled. The tentative final filing date is April 21, 2026 at 11:59 p.m.

The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at (650) 330-6670 for accommodation requests.

Before receiving an offer of employment, the candidate will be required to successfully complete a reference criminal conviction history questionnaire and DOJ fingerprinting.

In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States.

Recruitment Contact

Contact phone:

(650)330-6670

Contact email:

[email protected]