Team Supervisor

The Team Supervisor coordinates and supervises 6-8 case managers, housing staff, peers, Family Specialists, Behavior Specialists, Family Finders, LVNS, LPTs, Clubhouse and/or other staff as assigned by the Program Director. Coordinates cases with the *Department of Mental Health (DMH) and in some counties Behavioral Health and/or other funding sources/agencies and ensures the delivery of integrated behavioral healthcare.

• Ensures that all supervisees provide a wide array of quality services within their scope of practice to assist consumers in reaching their optimum level of functioning and improved quality of life.
• Ensures staff includes a consumer and family-centered approach to services in all treatment activities.
• Ensures that case management service plans address impairments and strengths and are consistent with the consumer's diagnosis.
• Ensures that consumers receive access to timely services including crisis intervention.
• Participates in the recruitment, selection, hiring and training of program staff.
• Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development.
• Participates in the development of program policies and procedures.
• Performs chart reviews consistent with Agency's and Division's requirements.
• Ensures charting and paperwork meet Agency, quality assurance and funding source requirements.
• Ensures program productivity and latency standards are met through ongoing supervision addressing barriers as they arise.
• Attends all Agency meetings and in-service trainings as required.
• Collaborates and consults with community partners to ensure consumers' needs are met.
• In some counties, supports community outreach and engagement efforts within the program and the region.
• Provides after-hours on-call crisis response/consultation.
• Works with the treatment team to provide appropriate coordinated care services to clients and their families.
• Attends and participates in staff meetings to provide input towards program development and staff training.
• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
• Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics' approach, mission and core values in all communication and correspondence
• Works with a multicultural team sensitive to the cultural and linguistic needs of the clients and families served.
• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
• Bachelor's degree and one (1) or more years relevant experience working with chronic and severe mental illness including one (1) or more years of supervisory experience or demonstrated experience leading and/or coordinating the work of other staff, or equivalent combination of education and experience (two years of relevant experience equals one year of education)
• Bilingual skills in the appropriate language for the Clinics' clients may be required by some programs and/or areas served.