Care Coordinator - Engagement Specialist

Hours : 40 hours per week. Hours are Monday, Tuesday, Thursday, and Friday, 8:30 am to 5:00 pm; and Wednesday, 10:30 am to 7:00 pm.

Pay Rate : $28.85 to $29.13 per hour

Education: Bachelor’s degree in a mental health-related field such as Psychology, Social Work, or Counseling required

Benefits:

• 19 days of PTO and 12 paid holidays per year
• Free clinical supervision and CEUs
• Monthly contribution of $100 towards qualified student loan debt; access to Public Service Loan Forgiveness (PSLF) program for eligible individuals
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Free Employee Assistance Plan
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth

As a Care Coordinator - Engagement Specialist, you will:

• Contact clients who have missed appointments or are disengaged in services through phone calls, letters, or other approved communication methods.
• Identify reasons for disengagement (e.g., transportation, financial, scheduling) and collaborate with clients and the treatment team to address these challenges.
• Work closely with the administrative and clinical staff to schedule appointments, update treatment plans, and ensure continuity of care.
• Provide face-to-face and field-based services for the purpose of re-engaging clients, as needed.
• Document all services and outreach efforts using concurrent and collaborative documentation; maintain all documentation and bill for services according to established policies and procedures in a timely manner.

Additional Qualifications and Skills

• At least one year of related experience and/or training
• Must be able to work in a fast-paced and collaborative environment
• First Aid/CPR certification strongly preferred; required post hire. Certification must be kept current throughout employment.
• Bilingual Spanish preferred, but not required
• A valid California driver’s license in good standing, personal vehicle, proof of insurance and eligibility to be an approved CRF driver is required to fulfill the essential functions of this position
• Proficient computer skills, including MS Office
• Able to pass criminal/background clearance

CRF inspires and mentors the next generation of mental health professionals!

Our Adult Outpatient Programs (Areta Crowell Wellness Recovery Center, Douglas Young Wellness Recovery Center, Heartland Wellness Recovery Center, Jane Westin Center, Maria Sardinas Wellness Recovery Center, and South Bay Guidance Center ) provide behavioral health services including psychiatric and clinical assessment, treatment planning, ongoing medication services, individual and group counseling, case management, crisis intervention, mobile outreach, vocational support, and peer support. We deliver fully integrated services to adult clients diagnosed with a serious mental illness, as well as individuals with co-occurring, mental health, and substance use disorders.

All of our outpatient programs also provide full-time walk-in services. Our programs utilize evidence-based practices to assist our clients in reaching their goals and to live the highest quality of life while managing their mental illness.

CRF staff members work together to meet the needs of San Diego County's residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!

If you need assistance completing the application, please send an email to [email protected]

We are an Equal Opportunity Employer

Care Coordinator - Engagement Specialist