Section Chief

Job Description and Duties

Under general direction, the Supervisor II serves as a Section Chief responsible for developing and implementing policies and procedures having a statewide impact on the Department of Developmental Services (Department) quality assurance projects and initiatives. The Supervisor II manages major administrative functions within the Quality Assurance Branch, including but not limited to, budget and contract development and negotiation, formulating and implementing policies and procedures affecting quality assurance practices at the 21 regional centers, developing statewide quality improvement strategies, and making recommendations on highly sensitive issues impacting future program structure and funding.

Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave.

You will find additional information about the job in the .

Working Conditions

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. All commute expenses to the reporting location will be the responsibility of the selected candidate.

Pursuant to California Government Code requirements, candidates must be residents of the State of California at the time of appointment.

This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.

Work is performed in an open-spaced partitioned office environment, or remotely as instructed and allowed by the Department. There is up to 20% statewide travel. The position requires managing tight timelines and multiple priorities.

Special Requirements

The Statement of Qualifications (SOQ) must be numbered in the same order as the following areas, typed in 12-point Arial font, single spaced, and be no more than two pages in length. Applicants who fail to answer the questions or submit an SOQ may not be considered.

1. Describe your experience in quality assurance as it relates to health and human services.
2. Describe your experience in leading a project focused on organizational or system improvement.
3. Describe your experience in leading a team to improve the quality of services offered by an organization or agency.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of :

principles and techniques; and analytical concepts, principles and techniques.

Ability to :

Manage multiple projects in order to meet departmental goals and objectives; communicate effectively, verbally and in writing; develop and maintain cooperative and harmonious relationships with DDS staff, regional center staff, contractors, other state agencies, community service providers, the public and others; analyze situations accurately and take effective action; apply analytical concepts, and reason logically and creatively to develop and recommend solutions or policy; analyze data and present ideas and information effectively; apply quality assurance and risk management principles and techniques; review and edit written reports; establish and maintain project priorities; and represent DDS professionally.

Benefits

As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below:

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Information

Electronic application submission is highly encouraged.

Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list.

All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), Re-employment List procedures, pre-employment physical and fingerprint clearances. Further information on the definition of the above may be found on the California Department of Human Resources' website at: .

If you have not taken the Supervisor II exam/assessment you may find the exam for this classification at the link below. You must take and pass the exam/assessment to obtain eligibility for hire. Click here to gain list eligibility.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. SEE “SPECIAL REQUIREMENTS” ABOVE FOR INSTRUCTIONS.