Field Technician

The Field surveyor/technician plays a critical role in supporting Damotech’s rack repair and engineering operations. This field-based position is responsible for conducting on-site surveys at customer locations, documenting rack damage, and facilitating the preparation of detailed project quotes. The ideal candidate is self-directed, tech-savvy, and thrives in industrial environments, contributing to Damotech’s mission of improving warehouse safety.

Are you looking to work at a growing company where your contribution will have significant impact? Damotech is a leading provider of pallet rack repair products, protection, and engineering services, dedicated to enhancing warehouse safety and operational efficiency. Our innovative solutions are trusted by numerous Fortune 500 companies across North America.

KEY RESPONSIBILITIES

Field Data Collection & Inspection:

· Conduct on-site surveys of pallet rack systems at distribution centers and industrial warehouses.

· Collect accurate data including measurements, photos, and damage assessments using iPad and other mobile tools.

· Document rack damage following company standards and communicate findings clearly for quoting.

Communication & Collaboration:

· Interface with internal departments, including estimating, engineering, and sales teams to ensure survey data is processed efficiently.

· Act as the bridge between field operations and back-office functions by submitting complete, high-quality survey documentation.

· Coordinate with Business Development Managers to support dealer and customer opportunities.

Technology & Documentation:

· Maintain accurate records of all site visits and customer interactions within the CRM (e.g., HubSpot).

· Use Microsoft Office Suite (Word, Excel) and survey-specific templates for documentation.

· Ensure all surveys are submitted in a timely manner to support the quoting pipeline.

Travel & Field Work:

· Travel regionally throughout the West, with occasional assignments across the East Coast and Midwest.

· Work independently in warehouse environments, adhering to site safety rules and company protocol.

Requirements

· 2+ years of fieldwork or site inspection experience in industrial services, construction, or warehousing.

· Comfortable working in active warehouse environments with a strong attention to detail.

· Proficiency with iPads, Microsoft Office Suite (Excel, Word), and cloud-based CRM tools.

· Ability to work independently, manage schedules, and prioritize competing site visits.

· Strong written and verbal communication skills.

· Valid driver’s license required.

Competencies & Skills:

· Detail-Oriented: Consistently delivers accurate, thorough survey data.

· Field Independence: Works autonomously and navigates warehouse sites with confidence.

· Technologically Proficient: Embraces mobile tools, CRM systems, and digital documentation.

· Problem-Solving: Assesses rack damage logically and recommends follow-up actions.

· Professional Demeanor: Represents Damotech professionally with clients and partners.

· Team-Oriented: Collaborates effectively with cross-functional teams.

Work Environment & Physical Demands:

· Field-based role with significant time spent in active warehouse environments.

· Must be able to walk large facilities and access lower racking components for inspection.

· May require lifting up to 25 lbs, crouching, or kneeling during surveys.

· PPE provided; safety-first mindset required.

Benefits

Health, dental, vision & life insurance

Car allowance

401(k)