Quality Technician I
- Medical (HMO/PPO/HSA)
- Dental (HMO/PPO)
- Vision
- Company Paid Basic Life Insurance
- Supplemental Life Insurance
- Paid time off (i.e. Vacation, Sick, Holiday, and Bereavement)
- 401k Savings plus company match
- Tuition Assistance
- H.S Diploma or GED equivalent
- At least six (6) months of understanding of cross sectioning and root cause analysis of sectioned samples.
- Familiarity with ISO9001 Standard
- Excellent teamwork, multitasking and problem-solving skills.
- Excellent written, verbal and communication skills.
- Excellent knowledge of Microsoft Office (Outlook, Excel, Word, Project, PowerPoint), SharePoint, MS Teams, and Adobe Acrobat.
- Associates degree preferable in Chemistry, Physics, Electronics or Material Science.
- Two (2)+ years of production quality or failure analysis experience.
- Coordinates flow of MRB activity through department and moves material once it is dispositioned.
- Coordinates flow of RMA activity through the RMA process.
- Performs special testing, failure analysis, and root cause analysis when needed.
- Cross sections defective samples to point of failure provides cause of failure and provide a documented report of findings.
- Coordinates test using SEM/EDX, DPA analysis and other electrical test equipment and provide documented reports.
- Work directly with Managers, Engineers, Production Control, and other JTI/JMX team members.
- Generate daily / weekly / monthly quality department reports (Excel, Power point, MS Teams).
- Perform Secondary (Non MRB) failure analysis (Visual inspection, electrical testing, cross sectioning)
- Maintain and track ongoing quality related tasks through Microsoft SharePoint.
- Assist with maintaining and auditing the Quality Management System (QMS)
- Housekeeping chores will be performed as assigned; work areas must be kept clean and organize at all times.
- Cross training for other jobs is required so that employees can occasionally fill-in in other departments, when required.
- Additional or different functions may be assigned to the employee periodically.
- Ability to understand manufacturing and testing, preferable in the ML/SL Ceramic Capacitors.
- Must have the ability to follow safety procedures when using manufacturing/testing equipment.
- Self-motivation and ability to stay focused in the middle of distraction.
- Capable of prioritizing and determining what needs to be completed according to department needs and workload.
- Ability to effectively prioritize competing requests, while keeping lines of communication open and the team satisfied.
- Excellent written, verbal and presentation skills.
- Very detail oriented
- Ability to analyze and think quickly to resolve conflict.
- While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear.
- The employee is frequently required to reach with hands and arms.
- The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Alternative or combined skills in understanding, counseling, and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.
- Performs a wide range of tasks as dictated by variable demands and changing conditions.
- Free to plan work assignments and schedule to meet long-term goals and objectives.
- Performs a wide range of complex tasks with little predictability as to their occurrence.
- Relates sensitive information to diverse groups.
- Must work with diverse groups to obtain consensus on complex issues.
- Must independently apply abstract principles to solve complex conceptual issues.
- Must independently manage a large group of performing varied tasks.
- Must write letters to explain complex issues.
- Persuade or explain complex issues in person or by phone.
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