Manager, Business Operations - Data Center

Company:

Qualcomm Technologies, Inc.

Job Area:

Operations Group, Operations Group > Business Operations

General Summary:

Job Description

The Role

The Sr. Manager/Manager of Business Operations will play a critical role in supporting the Datacenter Business Unit (BU). This position will drive operational excellence, strategic planning, and business process improvements to enable growth and efficiency across the AI Datacenter business. The role requires strong collaboration with cross‑functional teams and leadership to ensure alignment with BU objectives and execution of key initiatives.

The Person

We are seeking a proactive, results‑driven leader with exceptional organizational and analytical skills. The ideal candidate thrives in a fast‑paced environment, demonstrates strong problem‑solving capabilities, and can effectively communicate complex operational strategies to senior stakeholders. This individual will be instrumental in building scalable processes and driving continuous improvement.

Key Responsibilities

• Lead business operations for the Datacenter BU, including planning, budgeting, and performance tracking.
• Responsible for Sales and Operations Planning (S&OP) for AI rack deployments: convert demand forecasts into supply/build plans; own risk scenarios and executive readouts
• Drive dock‑to‑activation cycle‑time reductions and integration yield improvements across sites/vendors.
• Manage post‑sale support operations: warranty/RMA workflows, spares strategies, Service level Agreement (SLA) adherence, and service cost control.
• Build and maintain dashboards, KPIs, and reporting frameworks for capacity, cost, and service KPIs; automate data pipelines and variance analytics
• Drive process improvements to enhance efficiency, scalability, and cross‑functional collaboration.
• Collaborate with Finance, Engineering, Sales and Product Marketing teams to ensure seamless execution of BU priorities.

Minimum Qualifications

• Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or related field and 7+ years of business operations or related experience.
• OR
• Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 9+ years of business operations or related experience.

Preferred Experience

• Proven experience in business operations, program management, or strategic planning within a technology or semiconductor environment.
• Experience in demand planning, build plan, and supply management
• Background in warranty, support, and service operations for AI racks, including rack‑scale deployments and supply management.
• Strong analytical and problem‑solving abilities with proficiency in data analysis and reporting tools.
• Excellent communication and interpersonal skills, with the ability to influence and drive alignment across diverse teams.
• Demonstrated ability to manage multiple priorities in a dynamic, fast‑paced setting.
• Familiarity with financial processes and operational metrics.
• Experience working in large, matrixed organizations.
• Experience incorporating AI in work product to enhance analysis, reporting, and decision‑making.

Preferred Qualifications

• Bachelor’s degree in Business, Finance, Engineering, or related field (MBA/Master’s preferred).
• 8+ years of relevant experience in business operations or program management.
• 2+ years of experience interacting with executive leadership.
• 2+ years in a leadership role with or without direct reports.
• Semiconductor or high‑tech industry experience strongly preferred.

Location

This is an onsite, San Diego, CA‑based position and is expected to adhere to the company’s onsite work policy.

To all Staffing and Recruiting Agencies

Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/application.

EEO Statement

Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Pay range and Other Compensation & Benefits

$122,400.00 - $183,600.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales‑incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

Contact

If you would like more information about this role, please contact Qualcomm Careers.