Concierge Hospitality

Job Title: Concierge / Hospitality Specialist 
Location: Los Angeles, CA 
Job Type: Contract (Temp-to-Engage)
Schedule: Flexible 8-hour shifts between 7:00 AM - 7:00 PM, Monday-Friday; occasional overtime and weekends may be required.

Job Summary:

The Concierge / Hospitality Specialist will provide front-of-office hospitality, reception, and office support across multiple customer locations in the Greater Los Angeles area. This multi-site position requires a professional, reliable, and detail-oriented individual capable of maintaining a positive guest experience while supporting day-to-day office operations. The role includes greeting visitors, coordinating conference rooms, assisting with office and kitchen areas, mailroom operations, and supporting administrative and executive staff.

Key Responsibilities:

• Serve as a company concierge: greet visitors, provide badges, parking validation, and offer tours of facilities
• Answer, screen, and forward phone calls professionally
• Schedule, set up, and break down conference rooms; ensure rooms have necessary supplies and technology
• Assist with catering coordination for meetings and special events
• Maintain cleanliness and organization of office and kitchen areas; restock supplies as needed
• Perform mailroom duties including sorting, shipping, and receiving packages
• Assist with clerical support for Executive Assistants and department staff
• Operate audio-visual equipment for meetings and presentations
• Communicate effectively with clients, guests, and internal staff via email, Microsoft Teams, and in person
• Support vendor procurement and coordination for special projects
• Assist with company and departmental events, proposals, and print production tasks
• Travel between multiple worksites as required during the day
• Perform other duties as assigned

Qualifications:

• High school diploma or equivalent required
• 1-3 years of experience in hospitality, reception, or office support; law firm or corporate environment preferred
• Professional appearance and business-casual attire required
• Reliable personal transportation and valid driver’s license required
• Proficiency in Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint) and general office software
• Ability to operate audio-visual equipment is a plus
• Strong customer service and interpersonal skills: active listening, empathy, conflict resolution
• Detail-oriented, organized, patient, and professional
• Ability to lift up to 50 lbs occasionally, and stand or walk for extended periods
• Flexible schedule; available to work any 8-hour shift between 6:00 AM - 9:00 PM
• COVID-19 vaccination in accordance with CDC guidelines

Skills & Competencies:

• Concierge services & guest relations
• Hospitality & customer service excellence
• Reception & front desk operations
• Conference room management & AV setup
• Office and kitchen area maintenance
• Mailroom, shipping, and receiving
• Multi-site coordination and time management
• Microsoft 365 proficiency
• Communication, problem-solving, and organizational skills
• Professionalism under pressure