Dispatch Supervisor

Dispatch Supervisor Location Fairfield, CA :

Description

The Fairfield Police Department is seeking a highly motivated, experienced, and forward-thinking professional to join our team as a Dispatch Supervisor . This key leadership position plays a vital role in the day-to-day operations of our Communications Center, ensuring the delivery of exceptional emergency dispatch services to the community. We are conducting open recruitment and encourage both qualified internal candidates and external applicants to apply. If you are committed to public safety, thrive in fast-paced environments, and possess strong leadership and communication skills, we invite you to consider this exciting opportunity to serve and grow with the City of Fairfield.

DEFINITION: Under direction, participate and provide supervision in support of Dispatch Center activities utilizing a computer aided dispatch system during an assigned shift; perform related duties as required. WORKING CONDITIONS: Work is performed in the Communications Center in the Police Department. Environment includes exposure to stressful situations. Work hours are irregular. Subject to working evenings, weekends, and holidays. PHYSICAL DEMANDS: Mostly sedentary work requiring ability to work at a keyboard for long periods of time; good vision; hearing acuity and verbal clarity when speaking. DISTINGUISHING CHARACTERISTICS: Positions in this class serve as shift supervisors and have full first-line supervisory responsibility over assigned personnel. Direction is provided by the Police Support Manager or Police Lieutenant, and responsibilities include supervision over subordinate Dispatchers. Incumbents may serve as training coordinator for formal training and performance programs. This position is distinguished from the Police Support Manager by the latter's overall responsibility to plan, organize and manage the operations of the Dispatch Center. SUPERVISION RECEIVED AND EXERCISED:

• Receives direction from the Police Support Manager or Police Lieutenant.
• Provides direct supervision to assigned Dispatch personnel.

PLEASE NOTE THAT THE CITY USES AN ELECTRONIC REFERENCE CHECK PROCESS. REFER TO THE “REFERENCE CHECKS” SECTION AT THE BOTTOM OF THIS JOB POSTING FOR MORE DETAILED INFORMATION.

Minimum Qualifications

EXPERIENCE AND EDUCATION

• Three (3) years of full-time public safety dispatching experience is required.
• High School diploma or equivalent is required.

LICENSE AND/OR CERTIFICATE

• A valid California Class C Driver's License is required.
• P.O.S.T. Dispatch Certificate is required.

SUPPLEMENTAL INFORMATION

• Candidates in this class will be required to pass a background investigation in accordance with applicable law, regulation and/or policy.
• Incumbents must be willing to work rotating shifts, including weekends and/or holidays and be able to work in a closed/confining stressful environment.

Examples of Duties

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THE SELECTION PROCESS: Based on the information provided in the application documents, the best-qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview, or any combination. This position requires a thorough background investigation, polygraph examination, psychological assessment, and a medical exam prior to appointment.

HOW TO APPLY:

Candidates must submit an online application via NeoGov/Governmentjobs.com by 5:00 p.m. of the closing date. If you have any difficulties submitting your online application, please call NeoGov's Applicant Support Line at (855) 524-5627.

Mac users please note: To ensure compatibility, please use Google Chrome and ensure iOS settings are up-to-date.

If you feel you will need a reasonable accommodation for any portion of the testing/interview process, please contact Human Resources at (707) 428-7394 at least 1 week prior to the application deadline or examination date.

REFERENCE CHECKS:

The City utilizes an electronic reference check process to gather references of candidates referred to an eligibility listing. Do not list your current supervisor in the “References” section of your application if you do not want them contacted prior to receiving a conditional job offer. Please note that if you include your current supervisor in the “References” section of your application, they may be contacted at any point in the recruitment process, without prior notification to you.

Candidates are encouraged to notify anyone they list in the “References” section to help ensure a timely response. When listing references, please identify persons who can assess your professional qualifications in the context of the workplace. Examples include former colleagues/supervisors, mentors, etc. If you have limited or no work experience, you may identify personal references familiar with your qualifications that correlate to workplace experiences. Examples include teachers, volunteer coordinators, mentors, etc.

The City of Fairfield is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism.