Solutions Demonstration Experience Lead

Kforce is hiring for a Solutions Demonstration Experience Lead to join our enterprise technology client's Customer Experiences Team in Palo Alto. The successful candidate will be up-to-date on technical solution trends with strong technical knowledge. They will be an energetic and confident self-starter who is detail oriented, with excellent communication, presentation, and people skills. Key Responsibilities:

• Design and customize the customer experience journey for Palo Alto and content based on account-specific needs to identify and deploy best solutions
• Lead discovery and agenda planning: Act as the technical advisor for visit/briefing agendas with Sales, ensuring every step aligns with customer priorities and our solution capabilities
• Prepare with purpose: Join pre brief calls to gather customer insights/pain points
• Translate needs into solutions: Translate ITDMs requirements into tailored technical solutions and demo paths that make value tangible
• Guide briefing execution: Partner with peers on implementing products, demos and tailored experiences that reflect customer priorities and the agreed success outcomes
• Lead technical tours: Host product deep dives and lead immersive technical tours during customer visits
• Tackle hot topics: Address advanced technical topics and customer challenges, co-partner with other specialized technical SMEs to support different solution architectures
• Reflect Vertical trends: Ensure technical content mirrors current industry dynamics and vertical/customer specific requirements to drive relevance and trust
• Stay current: Keep content and messaging accurate by staying updated on new products and technologies for confident, credible presentations
• Own technical aspects: guide the Demo & Tech Lead on implementing demos that reflect customer priorities
• Four-year or graduate degree in Computer Science, Marketing, Business Administration, or a related discipline, or equivalent work experience or demonstrated competence
• Typically 10+ years of professional experience, preferably in a technical, program/project management, product management, marketing, or related role; or an advanced degree with limited work experience
• Strong technical aptitude, including the ability to set up and deliver technical demonstrations to customers and partners
• Proven customer-facing experience with the ability to understand and empathize with enterprise customers across industries
• Demonstrated confidence leading technical demonstrations and presentations for audiences with varying technical expertise
• Excellent organizational, planning, and project management skills; ability to manage multiple priorities, adapt to change, and meet tight deadlines\
• Ability to effectively interface with all levels of management and cross-functional teams
• Self-driven, detail-oriented, resourceful, and able to maintain confidentiality
• Familiarity with video conferencing platforms, presentation tools, and virtual collaboration technologies
• Strong interpersonal and teamwork skills
• English fluency required; second language proficiency a plus

• Deep technical expertise across solution portfolios and integration capabilities
• Consultative approach to uncover technical pain points and align solutions to business outcomes
• Strong content development, presentation, and storytelling skills
• Experience delivering or supporting services and solutions
• Analytical thinking and problem-solving skills
• Customer-centric mindset with commitment to continuous learning