Enterprise Solutions Engineer

Want to help us help others Were hiring!

GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010.

We are seeking a highly experienced Enterprise Solutions Engineer to serve as a strategic technical leader supporting our most complex high-value nonprofit and social impact organizations. This individual will operate as a senior product expert technical strategist and trusted advisor throughout the enterprise sales and customer lifecycle.

In this role you will partner closely with enterprise account executives customer success leaders and product teams to design and articulate solutions that address the sophisticated technical needs of world-class nonprofits. You will architect solutions guide technical evaluations lead discovery conversations and communicate the long-term value of our platform and ecosystem.

As a senior member of the Solutions Engineering team you will help shape our go-to-market strategy elevate our technical storytelling and influence the future direction of our product. You will bring seasoned experience in enterprise architecture systems integration and complex SaaS environmentsalong with a deep passion for enabling technology-driven impact in the social sector.

Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 3x a week.

What youll do

Enterprise Discovery & Technical Strategy

• Lead in-depth multi-stakeholder technical discovery across enterprise organizations with complex systems compliance requirements and global operations.
• Translate sophisticated business problems into scalable solutions leveraging our platform APIs and partner ecosystem.
• Architect end-to-end integrations and solution frameworks accounting for security performance data models and long-term scalability.

Solutions Engineering Leadership

• Serve as the principal technical counterpart to Enterprise AEs helping shape deal strategy competitive positioning and solution differentiation.
• Deliver executive-level presentations and deeply technical demos tailored to highly specialized nonprofit use cases.
  Own and guide technical evaluations proof-of-concepts and prototype solutions for high-value opportunities.

Cross-Functional Influence

• Act as a senior liaison between customer-facing teams and the product organization providing nuanced insights into enterprise requirements.
• Advise on roadmap direction feature prioritization and cross-functional initiatives that enable enterprise growth.
• Mentor and coach other Solutions Engineers elevating technical rigor and solution quality across the team.

Thought Leadership & Domain Expertise

• Preferred expertise in nonprofit technology ecosystemsincluding Salesforce NPSP/Nonprofit Cloud data infrastructure martech and fundraising tech.
• Stay on top of emerging technologies industry shifts AI advancements and market trends affecting enterprise nonprofits.
• Contribute to assets such as solution guides technical documentation demo frameworks and industry content.

Who You Are

• 1015 years of experience in solutions engineering sales engineering enterprise architecture implementation consulting or a related technical pre-sales role.
• Expert-level knowledge of SaaS platforms APIs and systems with added bonus for familiarity in:
• Salesforce
• Nonprofit and fundraising tech ecosystems
• Exceptional communication skills capable of engaging both deeply technical architects and C-suite executives with equal clarity.
• Demonstrated success influencing complex enterprise sales cycles and partnering closely with cross-functional stakeholders.
• Strong proficiency in designing architectural diagrams integration patterns and scalable solution frameworks.
• Proven ability to navigate ambiguity lead discovery with large/global organizations and drive outcomes in long sales cycles.
• A seasoned storyteller who can articulate technical value propositions in compelling mission-aligned ways.
• Passion for the nonprofit sector and a desire to help organizations leverage technology to achieve transformational impact.
• Ability to travel for customer meetings workshops and industry events.

Preferred

• Experience working within or supporting enterprise-level nonprofits international NGOs higher education or large social impact organizations.
• Familiarity with data privacy security frameworks (SOC2 ISO) and enterprise IT governance.
• Experience guiding POCs complex RFP responses or multi-phase architecture engagements.

Why youll love it here

• Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment : Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
• Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support : Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
• Growth Opportunities : Participate in learning development and recognition programs to help you thrive and grow.
• Commitment to DEI : Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement : Make a difference through our volunteering program.

We live by our core values: impatient to be great find a way earn trust every day fueled by purpose . Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.

The expected US salary range for this position is $189000 - $284000 which may include potential sales incentive payments equity benefits. Your recruiter can share more about the specific OTE structure for this position during the hiring process. Thesalary range was determined by role level and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.

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Learn more about GoFundMe:

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