Treatment Coordinator

Job Description

Job Description

A+ Family Dentistry is a dental practice that provides exceptional dental care services to its patients. The practice has a team of experienced and highly skilled doctors who are committed to delivering top-notch dental treatments.

Currently, our practice is seeking a Treatment Coordinator for our practice in San Diego, CA! The ideal candidate will demonstrate great communication both verbal and written, excellent customer skills both in person and over the phone, exemplary problem-solving ability, and be a growth and advancement minded individual. As a Treatment Coordinator, you must also be proficient with Microsoft office, Dentrix and related software!

Job Duties/Responsibilities

• Explain treatment plans and options to patients.
• Ability to sell Dental Treatments
• Calculate treatment plans with PPO dental insurance plans.
• Follow up with insurance claims (keep under 10% of 30* days or less for Dental insurance Aging Report)
• Coordinate appointment schedules for patients undergoing multiple treatments
• Liaise with dental insurance companies to verity benefits, obtain pre-authorizations, and ensure claims are submitted accurately.
• Process patient payments and manage billing, including setting up payment plans in accordance with office policies.
• Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Facilitate communication between the dental team and patients, acting as the primary point of contact for patient inquiries related to treatment plans.

Minimum Requirements

• High School Diploma or Equivalent
• 2+ years of dental experience
• Willingness to be trained in Office Manager duties preferred.
• Leadership skills and a happy, personable persona.

Key Competencies

The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role but are not necessarily all-inclusive.

• Ability to effectively sell Dental Treatments.
• Ability to type at least 60 words per minute.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite, and Dentrix software or related software.
• Excellent Leadership skills
• Ability to act with integrity, professionalism, and confidentiality
• Ability to demonstrate initiative and promptness.
• Ability to encourage and build mutual trust, respect, and cooperation among team members
• Ability to explain dental conditions consequences of treatment & non-treatment, financial options, dental benefits in an easy-to-understand manner for the patient.

Physical Requirements

• Resides with or close to 20 miles of office location for reasonable commute
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Benefits

• 401k Plan, Medical and Dental Insurance.

Salary Range

• $26-$29 hourly based on experience

Does this role describe you? We'd love to meet you! Please apply with your most up to date resume!