Residence Inn Pleasanton Hotel Front Office Manager

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HOURLY RATE OF PAY: $30 - $32

The Residence Inn by Marriott Pleasanton is a beautiful all-suite hotel located near I-580 and I-680, adjacent to Stoneridge Mall. With 3 floors, 135 suites, and 3 meeting rooms, our extended-stay hotel offers guests a true “home away from home” experience.

We are currently seeking a Front Office Manager to join our welcoming team. If you're passionate about hospitality and thrive in a fun, fast-paced environment, this could be the perfect opportunity for you!

What You'll Do:

The Front Office Manager is responsible for delivering exceptional service to our guests—from reservation to departure. This role involves supervising front office staff, resolving guest complaints, handling guest credit issues, and assisting in training guest service agents.

Schedule flexibility is a must! This position requires availability for AM and/or PM shifts, including weekends and holidays.

What We're Looking For:

• High school diploma or GED required; college degree preferred

• 2-3 years of progressive experience as a Front Office Supervisor and/or Manager

• 2-4 years of experience as a Guest Service/Front Desk Agent

• Valid driver's license

• Open availability for AM and PM shifts

• Relevant military experience in a comparable role is a plus

Why You'll Love Being Part of Our Team:

• Be part of a warm, team-oriented culture where your contributions matter

• Enjoy a vibrant and energetic hotel environment

• Access special rates at any Marriott brand hotel—over 30 brands worldwide

• Get additional discounts at select hotels within our portfolio

• Plan for your future with our 401(k) retirement plan with a 4% match and immediate 100% vesting

• Receive paid sick time and, for full-time team members, benefits including medical, dental, vacation, and holiday pay

The Residence Inn Pleasanton is proud to be an Equal Opportunity Employer. We provide equal employment and affirmative action opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

If you need accommodation during the employment process due to a medical condition or disability, please contact Rebecca Garcia at [email protected] or call 925-227-0500 to let us know how we can assist you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.