Field Service Tech Assistant
- You will join a growing company offering competitive pay and benefits
- Access to best-in-class resources, tools, and technology
- Opportunity for a long term, advanced career path
- A culture that values safety first, including training and personal protection
- Works under direct supervision to perform basic customer technical product support activities.
- Assists higher level licensed technicians with on-site installations, check-out, and emergency repairs.
- Refers more complex problems to higher level technicians or supervisor.
- 2 years related field work experience
- Basic knowledge of industrial safety
- Basic knowledge of proper use of hand tools
- Basic knowledge of wiring and cabling
- Analytical and problem-solving ability
- Intermediate oral and written communication skills
- Organization and time management skills
- Basic math skills
- Ability to follow prescribed company policies, procedures, and protocols for installation, service and equipment maintenance
- Interact politely and professionally with customers and/or coworkers
- Follow all safety policies and company-wide safety requirements; encourage action assuring safe behavior; confront unsafe behavior and conditions proactively and positively
- Work in excess of 8 hours per day and 40 hours per week, as required to meet business needs
- Read, write, and speak English fluently
- Use a computer to communicate, create, and access data
- Determine the priorities, goals, and objectives of work assigned
- Immigration sponsorship not offered for this role
- Role is deemed safety-sensitive and may be subject to employer or customer drug testing.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
- Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces.
- Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
- Bending legs at knee to come to a rest on knees.
- Bending the body downward and forward by bending leg and spine.
- Moving about on hands and knees or hands and feet.
- Extending hand(s) and arm(s) in any direction.
- Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
- Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.
- Using upper extremities to exert force in order to draw, drag, haul, or tug objects in a sustained motion.
- Raising objects from a lower to a higher position or moving objects horizontally from position to position.
- Picking, pinching, typing, or otherwise working, primarily with fingers rather than the whole hand or arm as in handling.
- Applying pressure to an object with the fingers and palm.
- Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
- Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to customer or other workers accurately, loudly, or quickly.
- Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
- Substantial movement (motions) of the wrists, hands, and/or fingers to use a computer.
- Experience working with VFD's and transformers
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