Senior Engineer, SRE

Job ID: 282458
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Work Location: Hybrid-San Francisco

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. 

Your Role at Sephora:

Ready for a career glow up? As Senior Engineer, Site Reliability Engineering - Digital , you'll be ensuring hyper-stable online experiences for millions of Sephora customers. The work you do will impact beauty, as you monitor, optimize, and safeguard the reliability of Sephora's Dotcom platform and OMNI services. You'll be part of a team that's united in beauty, supported by those who are equally passionate about delivering resilient, high-performance digital experiences that connect customers to the products they love.

What You'll Do:

• Ensure Platform Stability. Operate and support the Dotcom and OMNI platform (including BOPIS and Same-Day Delivery), ensuring high availability, resilience, and hyper-stable customer experiences during normal operations and peak traffic events.

• Lead Incident Response. Triage, diagnose, and resolve L2/L3 production incidents; lead post-incident reviews and partner with engineering teams on permanent corrective actions to eliminate root causes.

• Drive Intelligent Automation. Build automation solutions, reduce operational toil, and create AI-driven reliability tools and agentic workflows to improve mean time to resolution, productivity, and overall stability.

• Enhance Observability. Develop and optimize observability through logs, metrics, traces, dashboards, and anomaly detection; refine alerting and telemetry pipelines to proactively identify and resolve issues.

• Validate Release Readiness. Ensure world-class readiness for releases, seasonal events, feature launches, and traffic spikes through resiliency checks, performance validation, and comprehensive change reviews.

• Maintain Reliability Standards. Maintain and optimize SLO/SLI frameworks; monitor error budgets and partner with application teams on continuous reliability improvements.

What You'll Bring:

• Deep SRE Expertise. 6+ years of hands-on SRE, DevOps, or Production Engineering experience in high-scale digital applications, with a strong understanding of reliability principles and operational excellence.

• Cloud-Native Technical Skills. Strong exposure to Azure AKS, Kubernetes, Docker, Service Mesh, and API-driven architectures, with operational support experience for React front-end and Spring Boot microservices in production environments.

• Observability and Automation Mastery. Hands-on experience with observability tools (Dynatrace, Splunk, Grafana, Prometheus) and strong scripting abilities (Python, Bash, PowerShell, YAML) to build automation that reduces toil and improves incident response.

• Incident Management Excellence. Proven experience in incident management, root cause analysis, and implementing permanent corrective actions that drive long-term reliability improvements.

• CI/CD and Platform Knowledge. Experience with SRE principles, CI/CD pipelines (Jenkins, GitHub Actions), and cloud platforms (Azure required; AWS/GCP/OCI a plus).

• Analytical Problem-Solver. Strong analytical and problem-solving abilities with clear communication skills under pressure, a collaborative mindset, and passion for reducing toil while improving developer and operator experiences.

What You’ll Get:

The annual base salary range for this position is $155,070.00 - $172,300.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of 5 days.

• Caring Community . Thrive in a supportive, mentorship-driven environment from your leaders while also creating that same environment for your teams!
• Fulfilling Path . We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work . Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health . Thrive on and off the floor with healthcare plans that fit the needs of you and your family, including medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth . We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance . Enjoy paid time off, sick paid time off, and protected leave.
• Growth . We invest in you, with access to development programs, tuition reimbursement, and mentorship so that you can flourish in this fast-paced role.
• Perks . Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support . Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful