Tax Technician

Job Description and Duties

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see

This is a re-advertisement of JC-508280. If you previously applied under JC-508280 you would need to re-apply under this new Job Control, JC-524136 in order to be considered.

The office is located in Sacramento, CA.

Under the close supervision of the Business Taxes Administrator (BTA) I, the Tax Technician (TT) I performs the less complex technical duties and support functions for the unit. This may include, but is not limited to, applying laws, rules and policies relating to the California Department of Tax & Fee Administration’s (CDTFA) programs, issuing permits, performing account maintenance, initiating contact with taxpayers about delinquencies, accessing taxpayer information, processing incoming and outgoing mail, which may include payments, and sensitive or confidential mail and/or material. Travel may be required up to five percent (5%) of the time for training purposes.

This position is designated to receive additional compensation each month per Pay Differential 186, which will require the team member to perform taxpayer counter services at least fifty percent (50%) of the time. This includes assisting taxpayers with registration, account maintenance, and filing returns, over the phone, online, or in person, and assisting taxpayers on calls received through the Customer Service Center/800 Number, Collection Split Line.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

You will find additional information about the job in the .

Working Conditions

• Position is located in a high-rise building.
• Four (4) days in the office, with telework options are available.
• Standard office environment (for example, artificial lighting, controlled temperature, among others).
• Requires being in a stationary position, consistent with office work, for extended periods of time.
• Daily use of a personal computer, office equipment, and/or telephone.
• Must be able to move/transport material, supplies, and equipment weighing up to thirty (30) pounds, with or without reasonable accommodation.

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to
• Position requires employee to be fingerprinted and successfully pass a background investigation.
• Travel is required five percent (5%) of the time.
• Position may require overnight travel for consecutive nights to meet training requirements.

Benefits

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

In addition, you can look forward to:

• Nearby (third-party) parking.
• Located near downtown and access to major freeways.
• Pay Differential 186 – Additional compensation each month for public contact through the taxpayer counter.
• Position is located in Sacramento, CA.

For more information about the outstanding benefits offered to State Employees

Benefit information can be found on the website and the website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.