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Nonprofit Services Coordinator Neighborhood Distribution

Jacobs & Cushman San Diego Food Bank
San Diego, CA
The Jacobs & Cushman San Diego Food Bank is currently hiring for a full time, regular and benefited, N o nprofit Services Coordinator Neighborhood Distribution at our Miramar location.

ABOUT THE SAN DIEGO FOOD BANK

Established in 1977, the Jacobs & Cushman San Diego Food Bank is a critical component to the welfare of San Diego County, providing nutritious food to people in need, advocating for the hungry and educating the public about hunger-related issues. For more information about the organization, please visit

Our Mission:

The Jacobs & Cushman San Diego Food Bank and our North County Food Bank Chapter provide nutritious food to people in need, advocate for the hungry, and educate the public about hunger-related issues.

DID YOU KNOW?
  • The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 450 nonprofit community partners.
  • We are the fourth largest independent food bank in the country.
  • We distributed 52 million pounds of food in fiscal year 2024-2025; almost 45% of that food being fresh produce.
  • We have a 99% rating on Charity Navigator.
We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq. ft composting and recycling center that houses our recycling and composting machine, and received the 2020 Business Waste Reduction & Recycling award?

POSITION PURPOSE

Under the direct supervision of the Specialized Programs Supervisor, the Nonprofit Services Coordinator performs a wide variety of moderately difficult responsibilities, specialized administrative and program-related duties, and implementing systems to imp

PRIMARY RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. All duties are expected to be performed in accordance with existing company policy and procedure. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Responsible for overseeing the Neighborhood Distribution program by creating packets, monitoring distributions, receiving monthly statistical reports and being the main point of contact for correspondence.
  • Responsible for the overall implementation and management of SDFB’s Super Pantry program. Responsibilities include weekly invoicing of Super Pantry orders, Super Pantry monitoring, well as being the primary point of contact for all Super Pantry correspondence.
  • Conduct monitoring visits and capacity building for food distribution sites including Super Pantries, Neighborhood Distribution sites, and other FTNP partners assigned.
  • Responsible for screening and opening new Neighborhood Distribution and Mobile Pantry sites. Will determine site’s eligibility, assess geographic need, ensure completion of paperwork, and provide onboarding support.
  • Responsible for allocating and invoicing product to our Neighborhood Distribution agency partners.
  • Provide support for electronic communication of EFAP required “friendly reminders” to Neighborhood Distribution Partners.
  • Lead monthly Mt. Empire Region Mobile Pantry distributions. Oversee SDFB volunteers and ensure the distributions have food, diapers and period supplies for clients.
  • Assist with restocking the Food Bank’s Emergency Walk-in Pantry. Ensure the pantry has food, diapers and period supplies for participants.
  • As needed, ensure coverage of the Nonprofit Food Center by scheduling appointments, receiving payments, assisting shoppers with signing their food invoice from the Food Center, and answering shopper questions.
  • Work collaboratively with Nonprofit Services Manager on additional projects as assigned including grant-funded projects.
  • Prepare correspondence, memos and reports; operate a computer and perform word processing and/or data entry; verify accuracy of materials produced and/or input data; generate reports and documents.
  • Respond to inquiries related with the Super Pantry, Mobile Pantry, and Neighborhood Distribution program from participants and agencies, the public and volunteers, and provides necessary information and materials in a timely manner.
  • Build Nonprofit Partner relationships and engage in capacity building of food programs to include Fresh Rescue and other available Food Bank resources.
  • Oversee College Hunger Program by maintaining communications and relationships with local colleges to ensure adequate participation in appropriate programs.
  • Maintain and respond to inquiries related with the Food to Nonprofits programs from clients, Nonprofit Partners, the public, and provide necessary information and materials.
  • Responsible for updating agency contacts and distribution information into Primarius database and ensure all agencies have proper documentation of fully executed agreements, addendums, proof of 501c3 IRS tax status, and/or list of agency’s Board of Directors on file.
  • Maintaining accurate public information promoting direct food distribution sites on 2-1-1 San Diego and other public platforms.
  • Represent the Food Bank at community events and collaborative meetings.
  • Provide occasional coverage for front desk or other Programs personnel.
  • Other duties as assigned.
IDEAL CANDIDATE

The ideal candidate will have superb attention to detail, excellent customer service, be self-motivated, time management skills, have the ability to work independently with minimal direction, and follow-through.

EDUCATION, TRAINING and EXPERIENCE

A typical way of obtaining the necessary education, training, and experience for this position includes:
  • ​​2 years of progressively responsible experience in a non-profit organization
  • Graduation from high school or G.E.D equivalent
  • Bachelor’s degree in related field preferred
  • Combination of education and experience that otherwise obtains the knowledge, skills and abilities outlined above.
SKILLS, KNOWLEDGE & ABILITIES
Knowledge of:
  • Windows Operating Systems and Microsoft Office Suite (Excel, Outlook & Word)
  • Computer operations using word processing and other business software.
  • Organizing and maintaining specialized documentation
  • Correct English usage including spelling, grammar and punctuation.
  • Association and program rules, policies and procedures applicable to assigned areas of work.
Ability to:
  • Communicate effectively orally and in writing.
  • Occasional travel within San Diego County to distribution sites
  • Learn the Primarius inventory tracking system.
  • Learn federal, state, and Food Bank policies to ensure EFAP site compliance.
  • Operate a computer using word processing and other business software.
  • Operate standard office equipment.
  • Prepare clear, concise and accurate reports, correspondence and other written materials.
  • Manage multiple priorities.
  • Perform highly detailed work on multiple, concurrent tasks with frequent interruptions.
  • Meet intensive and changing deadlines and interact with officials, staff and the public.
LICENSES, CERTIFICATES, SPECIAL REQUIREMENTS
  • A valid California Driver’s License and reliable personal transformation.
  • Food Handler’s Card (can be obtained after employment)
  • Bilingual (a plus)
COMPENSATION

This is a full-time, non-exempt/hourly/benefited position.
  • A market-level competitive salary is between $25.00 - $27.00 per hour based on experience.
  • The compensation package includes a competitive salary and an excellent benefits package including: 403(b) plan with 200% employer matching; excellent health care coverage with free employee medical, dental and vision plans; company paid term life insurance; and a generous accrual of paid vacation and sick leave.
WORK SCHEDULE
  • Typical schedule is Monday - Friday from 7:30 am- 4:00 pm.
  • This position occasionally requires evening, weekend and/or overtime shifts.
  • This position is required to travel up to 60% of the time; travel is within San Diego County.
HOW TO APPLY
  • Interested and qualified candidates should apply below.
  • Submissions missing a resume will not be considered for the position.
  • Background check and drug test are required for the position before employment starts.

Posted 2025-11-16

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