Case Manager Generalist
- Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
- Assess barriers facing the clients and develop a case plan.
- Coordinate individualized planning with clients to meet short- and long-term needs.
- Provide service linkages and support systems to ensure identified needs are met.
- Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
- Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate.
- Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
- Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals
- Coaching and Social Support – accompany participants to activities and services
- Coordinate Care and Case Management as part of team, connecting participants to appropriate services
- Advocacy for participants before other agencies/community settings
- Capacity Building – motivating participant progress
- Outreach and Engagement – Meet participants and bring into programs
- Other duties as required and may be subject to change
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- HS/GED. Completion of VOALA Case Management training within 6 months of hire.
- Minimum 1-year general experience in case management or similar social services role
- Or Bachelor’s Degree in Social Services related field in lieu of experience
- Bachelor’s Degree (Social Work, Social Services, public administration, public health or related field)
- 1 year of experience working with target population
- HMIS navigation
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