Team Member
- Welcome, greet, and interact with all members, prospective members, and guests
- Provide membership information and facilitate tours
- Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
- Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns
- Assist with billing issues and disputes and escalate to leadership when needed
- Regularly review and complete all training materials and updates in the Learning Management System (LMS)
- Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
- Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
- Attend and participate in regularly scheduled team meetings
- 401k
- Free CPR, First Aid, and AED Training (required, if not already certified)
- Free food handler training and certification (for locations with smoothie bar only)
- Free Chuze Fitness Membership
- Discounts on retail and smoothie purchases and through vendor partners
- Training and growth opportunities
- Additional perks and benefits available for full-time employees
- Able to read, write, and speak clearly in English
- Touring the gym: walking and climbing stairs
- Bending, kneeling, and repetitive arm movement
- Standing for long periods
- Computer operations
- Ability to lift at least 50lbs
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