General Manager

General Manager – Consumer Services

**This role offers competitive base plus bonus as well as full benefits

**Relocation assistance will be offered for the right candidates

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Reports To: Â Regional Director

Hours: Â Full Time

Location: Â multiple to choose from across the US

Compensation: Â We pay competitive market rates dependant on experience and qualifications

Includes: Â comprehensive benefits including: Medical, Dental, Vision, Life, 401k, Paid Time Off & additional voluntary benefits

Nationwide Search: General Manager (Relocation Required)

My client, a rapidly growing consumer services business, is conducting a nationwide search  for highly motivated and experienced General Managers (GMs)  to lead our existing branches and new acquisitions across the country.

This is a high-impact, high-growth opportunity for results-driven leaders willing to relocate . A generous relocation package will be supplied  to successful candidates.

Position Summary  - The General Manager  is responsible for the day-to-day operations and overall management of the branch. The fundamental responsibility of the General Manager is to dramatically improve efficiency and increase profits  while managing the overall operations of the branch. This position will report to the Regional Vice President of Operation assigned to the branch.

Industry Experience:  For this critical role, candidates must have proven experience within the Consumer Services Industry —ideally within HVAC —and possess a strong track record of P&L management and business growth.

Primary Job Responsibilities:

• Assume full operational responsibility  and oversee day-to-day operations of the branch.
• Drive financial (sales and EBITDA), operational, and quality metrics to ensure the branch achieves all performance metrics.
• Maintain and execute daily, weekly, and long-term work plans to achieve measurable outcomes and ensure goals are met and improvement is made when possible.
• Drive change management strategies within the branch to implement efficient workflow and operating procedures to enhance branch performance/KPIs.
• Prepare business forecasts, budgets, and other reports and conduct financial analysis to identify trends and prospective problem areas and take immediate action based on findings.
• Maintain a working knowledge of competitors, developing innovations to maintain market lead and sharing best practices with other members of the business.
• Ensure compliance with all regulatory controls both internal and external at the branch, including but not limited to state licensing laws, rules, and regulations.
• Adhere to, support, and administer established company policies, procedures, and guidance.
• Motivate, coach, develop, and inspire a unified team within the branch; hold the team to a high standard and lead with clarity.
• Review and promote the maintenance of a safe, accident-free, and healthy work environment.
• Uphold and demonstrate the company’s values, mission statement, and culture alignment by fostering a working environment that promotes diversity, inclusion, and respect.
• Partner with marketing, accounting, human resources, and other members of the Head Office support team.

Leadership Profile:

• Performance-Based Mindset: Â Establish a best-in-class performance-based mindset. Understands how to drive the P&L through critical operating metrics.
• Standardized Processes and Scalability: Â Develop, implement, and train to standardized processes and KPIs that can scale to accommodate both organic and inorganic (tuck-in acquisitions) growth.
• Builds Followership: Â Able to build strong followership, within both direct-line and matrixed teams.
• Results-Oriented: Â Takes ownership and pride in delivering expected financial results by fostering a culture of team-accountability for performance.
• Eye for Talent: Â Able to identify high performers and future leaders. Recruits, develops, and motivates top performers

Qualifications:

• Minimum of 8 years of experience  successfully leading a fast-paced service organization and a proven track record of growing a business; consumer services or HVAC experience is highly preferred.
• Willingness and ability to relocate anywhere in the U.S. is required.
• Ability to prioritize, plan, adjust priorities, and balance responsibilities in a fast-paced environment.
• Maintain a high level of professionalism, executive presence, demeanor, ethics, and image of self and subordinates.
• Ability to self-start and motivate a group of individuals to act as a team towards a common goal.
• Strong interpersonal/communication skills. (Oral and written)
• Analyze cost and forecast data to ensure alignment with the branch’s goals and objectives.
• Excellent analytical skills, financial acumen, and attention to detail.
• Support other company markets / locations, as needed.