Sales Supervisor - South Coast Plaza
- Demonstrate sales leadership by playing an active role on the sales floor through client engagement, ensuring the highest level of customer service is provided and mystery shop goals are met.
- Communicates company set KPI's and identifies strategies to ensure performance standards are met.
- Support daily team brief meetings to communicate current business trends and relevant updates.
- Partner with management to promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events.
- Support and maintain visual merchandising standards set by the WW headquarters.
- Collaborate with the Stock Controller for full organization of stock, ensuring stock management guidelines are being achieved.
- Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
- Ensure a consistent and branded onboarding experience for all new hires.
- Participates in attracting, recruiting, and retaining a high performing team.
- Lead the team on executing amazing customer service and after sales experience, to increase and retain customer loyalty.
- Capture meaningful client data for the purpose of building relationships to personalize prospect client development opportunities.
- Strong grasp on KPI's and ability to strategize in the event, performance standards are not met.
- Fully support and align with all key business initiatives and new product launches.
- Sales and client management experience in luxury retail.
- Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
- Previous team management experience.
- Prior luxury retail experience.
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; Industry awareness and strong business acumen.
- Strong verbal and written communication skills and excellent organizational skills.
- Bachelor's Degree in a related field is preferred.
- Employee discount
- Exclusive staff sales and sample sales
- Flexible working/core hours
- Maternity/paternity enhanced
- Fitness membership (Classpass) and onsite yoga
- Volunteer and Birthday leave
- Employee referral bonus
- Financial Wellbeing Support Services
Recommended Jobs
Clinical Team Manager
Tired of the same four walls? Ready to step into a leadership role that goes beyond the traditional dental office? At Enable Dental, we’re on a mission to redefine access to high-quality dental car…
Audio Engineer - (Part Time - On Call) - Los Angeles
Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009…
Board-Certified Plastic Surgeon
WHO WE ARE Adoreal is a fast-growing vertical SaaS company that partners with cosmetic surgery clinics nationwide to expand and grow their practices. We provide the operational, marketing, …
Principal Software Engineer - Autonomy Behaviors
The Autonomy Behaviors team is responsible for producing our vehicle’s driving trajectory. As a Principal ML Engineer, you will lead the technical development of machine learning algorithms for our n…
Accountant
ACCOUNTANT Join Our Growing Cannabis Brand STARTING SALARY: $65,000 - $80,000 LOCATION: Sacramento, CA JOB TYPE: Full-time ABOUT US: We are a leading cannabis brand committed to quality…
Cleaner/Limpiador(a) Part Time Huntington Beach, CA
Slate is a professional and trusted commercial cleaning company dedicated to maintaining clean, safe, and inviting spaces for our clients. Known for reliability, attention to detail, and seamless dig…
Guest Services Attendant
About Pawfect Shine Pawfect Shine is a professional pet grooming and wellness service in Los Angeles dedicated to providing a clean, safe, and welcoming environment for pets and their owners. We pride…
Tax Supervisor and Seniors
TAX SUPERVISOR Profitable regional CPA firm seeks a Tax Supervisor to add to their growing staff. We offer a very reasonable work life balance, excellent benefits including large potential bonuses and…
Customer Success Manager (San Francisco)
Our client in San Francisco is looking to hire a Customer Success Manager! This is an in office job up to $150k per year! This Jobot Job is hosted by: Nick Frei Are you a fit? Easy Apply now by …
Real Estate Associate Attorney - Mid Level
Step into a high-impact role with a globally respected AmLaw 50 law firm , where sophisticated deals meet a truly collaborative culture. Our client’s nationally recognized Real Estate Practice Gro…