Lead Software Quality Assurance Engineer
Reporting Relationship: Reports to Chief Technology Officer
The Software Quality Assurance Engineer will deliver user-friendly and high-impact digital applications and will be working in a dynamic environment where SQA plays a significant role in the quality of our applications. This role will work closely with our Software Developers and Product Team and includes leveraging shift-left methods to understand a complex domain and product. Essential Functions and Specific Responsibilities: The following are intended to be examples of the accountabilities for which the person in this position is responsible. This list is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.
- Implement and support the existing Software Quality Assurance practices and procedures, acceptance test plan and other QA assessments
- Create and execute Test plans, End-to-End testing, Bugs and Status reports in the Agile/Scrum environment
- Help drive the delivery of high-quality applications by participating in all aspects of testing, including functional, regression, automation, load and system testing
- Detect software quality issues, report and track them to resolution
- Refine the “Done” criteria for user stories along with Product Owner and Agile/Scrum team
- Execute automation scripts as required to ensure quality and stability
- Manage the automation backlog, requirements and planning related to Sprint Quality deliverables
- Recommends technical strategies to contribute to the overall effectiveness and quality
- Ensure the intent of requirement is satisfied
- Influence processes to drive quality-centric outputs
- Work cross-functionally to ensure individual quality and testing needs are met
- Manage and support test cases repositories, own and maintain bugs backlog from the severity level standpoint
- Help troubleshoot issues with support personnel
- Participate in Agile working practices such as daily scrum meetings, design session, sprint planning, sprint reviews and retrospective meetings. Represent ownership of quality aspects in the Agile/Scrum team
Competencies:
Remains aware of evolving needs and opportunities, showing flexibility in doing whatever is appropriate to support the Company's success. Pursues educational opportunities to maintain advanced and up-to-date knowledge in the field. Performs all other related duties as required, assigned and understand that the items in this description are not all inclusive.
Required Education and Experience:
- BS Degree preferred in Computer Science or Information System
- 5+ years of experience with phases of software testing including test planning, functional testing, regression and integration testing
- Strong skills in understanding complex business requirements and transforming them to actionable test suites
- Expert in Agile/Scrum methodology and the role of quality assurance in the process
- Ability to lead the team and reach goals related to SQA standards
- Experience in API testing along with understanding API contracts
- Experience in NoSQL database technology
- Experience in requirements and specification reviews
- Experience in testing iOS apps, Android apps and Web-based applications
- Experience in logs analysis in a microservices environment
- Expertise in planning and estimating testing duration and effort
- Excellent verbal and written communication skills are required
Other Duties:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Here's How We Work: Offering Freedom & Flexibility. For the most part we're a distributed team working from around the globe (with offices in San Diego, CA and Tampa, FL). We give our team members a high degree of freedom with options for remote work. As a team we take full ownership for our results. T ackling Exciting Challenges. The retail landscape is undergoing major changes. We come up with new ways brands and retailers can navigate these shifts in consumer behavior to weather the commerce evolution. Then we turn these ideas into beautiful, smart software. Taking Ownership. We don't accept the status quo and we challenge ourselves, our processes, our services and each other to deliver the best possible experience. Being Truthful & Inclusive. We are transparent in our decisions and our communication, and we value and respect feedback from any source, whether internal or external. We only win as a team, and we understand that everyone needs to stay involved, be empowered, and held accountable.
Perks & Benefits:
- Attractive compensation and PTO policy
- Company pays 100% of your health, dental and vision insurance, 80% for your family
- Short and long term disability insurance (100% employer paid)
- Life insurance
- Company supports professional development for all team members
- Latest technology, equipment and software you need to do your job
Physical Demands/Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical & Mental Requirements
- This position will require the following physical requirements; sitting (75%), walking (15%), standing (10%), lifting up to 10 pounds.
- This position will require the following mental requirements; Ability to reason through problems to reach solutions, troubleshooting ability, effective written and verbal communications skills and ability to see, type, speak on phone and work with various departments within the company.
Additional Physical & Mental Requirements
- This position will require the following mental requirements; while performing the duties of this job, the employee is regularly exposed to high pressure to high-stress situations. Employee works in a typical office environment and is occasionally exposed to moving mechanical office equipment. The noise level in the work environment is usually moderate. Some travel to job sites and/or offices is required. Must be able to travel and work extended schedule as needed.
Interested? Submit your resume and any supporting paperwork today! :) For more information please visit (
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