Lead Server - Full Time

Lead Server Full Time 11:00 AM - 7:30 PM. Must be available on weekends

• $23.00/hr.
• LOTS of Opportunity in a Stable & Beautiful work environment.
• 401k with Employer match for team Members over age 21 after 6 months
• Tuition Assistance
• Commuter Reimbursement

GENERAL SUMMARY:

The Lead Server is responsible for table service within the dining room and other areas where dining functions occur. This position must set the standard for all other servers to follow. The Lead Server is responsible for assisting management to ensure the highest standards of customer service are being achieved by the entire wait staff.

PRINCIPLE DUTIES:

• Ability to effectively provide excellent service to several tables in any section of the Dining Room.
• Responsible for training new hires and teaching others how to effectively train when necessary.
• Work with management to handle any complaints and find solutions.
• Communicate and interact with other kitchen employees including chefs and cooks.
• Assist with supervising the wait staff. These duties include keeping everyone on task, delegating responsibilities, encouraging wait staff when necessary, and bringing problems to the attention of management.
• Work with management to coordinate and execute special functions and large parties. These duties will also require knowledge of event set-up and operations.
• Takes orders and provides service both graciously and courteously.
• Learning Menus and providing detailed information to Residents and Staff regarding ingredients, allergens and item origins.
• Help meet department standards by working with kitchen staff to ensure the best quality food is served to the Residents.
• Additional work routines may include taking trays and dishes to the dishroom, dishwashing, pot and pan washing, cleaning, and unloading carts for washing.

Why you’ll love GlenBrook:

GlenBrook is our 5-star CMS rated health center providing living options in Assisted Living, Skilled Nursing, and Memory Care. We provide the perfect environment for learning all aspects of restaurant dining and opportunities for growth. Through our talent development review program, we strive to make sure our employees are reaching their goals and working in the role they enjoy. We have a heavy focus on training and provide tuition assistance as well as some scholarships. We survey our employees annually and listen to feedback to make changes to ensure the best work environment.

What you will bring

Our ideal candidate will be reliable and follow safety procedures and duties assigned by a supervisor.

• Experience as a Waiter/Server in a hotel, full-service restaurant, country club and/or banquet hall strongly preferred.
• Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understand requests.
• Ability to work in close cooperation with residents, guests, visitors, families, supervisors and peers. Requires courtesy, tact and graciousness.
• High school graduate.
• Must meet requirement of hours as a full-time employee.
• Ability to understand and follow instructions in English and communicate effectively.
• Food handler card (obtainable through community)

Please apply to this job or look at other available positions using the link below!

https://visitglenbrook.com/careers/current-openings/

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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