Senior Lead Product Manager

Paypal
San Jose, CA

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

What you need to know about the role:
As a Lead Product Manager on the Risk and Core Platform Solutions team at PayPal, you will be leading the development and delivery of tailored risk, compliance, identity and servicing solutions that directly address the unique needs of PayPal’s vertical product teams and end customers.

This role requires a leader who thrives in understanding complex business requirements and translating them into practical, scalable solutions while working closely with cross functional team to ensure successful implementation and adoption

Meet our team:
The team serves as a bridge between PayPal’s risk and core platform capabilities and the diverse needs of our vertical business units, ensuring each team has the right tools and solutions to serve their customers effectively.

Job Description:

Your way to impact:

  • Partner deeply with vertical business teams to understand their unique risk, compliance, identity and servicing challenges and translate into actionable solution requirements

  • Design and Deliver customer centric solutions and leverage PayPal’s core capabilities while addressing the specific needs of different verticals and their end customers

  • Identify Opportunities to enhance customer experiences through innovative applications of risk and platform capabilities across different business contexts

  • Facilitate knowledge sharing and best practices across vertical teams while building reusable solution components that can benefit multiple business units

Your day-to-day:

  • Engage directly with vertical business teams including consumer, merchant, checkout teams to understand their specific customer challenges and solution requirements

  • Collaborate with product managers and engineering to design and oversee end to end solution delivery

  • Work closely with platform teams to influence platform roadmaps , advocate for new capabilities needed by vertical teams and provide feedback on platform features

  • Monitor solution performance and customer impact by tracking key OKRs , and customer feedback to drive continuous improvement

  • Identify and champion externalization opportunities for internal solutions, transforming them into market ready offerings , helping external customers solve similar challenges

What do you need to bring:

  • 10+ years of experience in leading development of technical products , building applications that solve business problems for internal teams and customers

  • Bonus: 5+ years of experience in financial services , fintech or risk management with deep understanding of compliance, identity and customer service requirements

  • A strong sense of customer empathy, and deep curiosity and enthusiasm for solving customers’ problems

  • Solution-oriented mindset with ability to translate complex business requirements into practical technical solutions that deliver measurable business impact

  • Strong business acumen and analytical skills with ability to prioritize solutio ns based on impact, customer value and feasibility

  • Excellent people and communication skills. Candidate should have ability to develop strong working relationships at all levels, both inside and outside of PayPal

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Posted 2025-09-14

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