Senior/Staff Engineer Voice AI

You could be an engineer anywhere, why us?

• Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $11T market)


• Work directly with our Head of Platform Engineering, ex-Google and Finch


• Help transform a massive industry and scale us toward a $10 B+ business

About the opportunity:

Given recent economic shifts, logistics providers and shippers want to capitalize on generative AI to drive business efficiency. As a result, many of them are turning to CoPallet, the first end-to-end service of AI agents and logistics experts, to automate their back-office operations. If we can capture this momentum effectively, we’re on track to build the next $10 billion tech company in logistics.

About the Role
You’ll lead the architecture and integration of voice AI into our platform, making voice a core way users interact with our system. You don’t need to be a voice AI expert day one, but you should be comfortable owning backend architecture and balancing tradeoffs around real-time performance, latency, and user experience.

You’ll design real-time voice interaction systems, integrate third-party voice models and services, and build pipelines that connect voice input to agent actions and responses. You’ll also shape Pallet’s product and engineering roadmap.

What You’ll Do

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  Design and build scalable, low-latency voice AI infrastructure



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  Integrate third-party voice models and APIs with our AI agents platform



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  Develop APIs and pipelines linking voice input to agent workflows



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  Collaborate with engineering and product teams on system design and architecture



• Potential to lead a team as a product lead

Tech Stack

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  Backend: Node.js + TypeScript, Encore framework



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  Database: PostgreSQL



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  Infrastructure: Google Cloud Platform



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  AI/ML: OpenAI, Anthropic, Google Foundation Models, LangChain



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  Frontend: React + TypeScript



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  Browser automation: Browserbase

Preferred Experience

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  Backend engineer with experience building 0→1 platform features and real-time systems



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  Comfortable balancing latency, reliability, and UX in voice or streaming data systems



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  Skilled in APIs, data pipelines, and integration of third-party AI services



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  Startup experience with strong technical leadership skills



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  Experience with: GCP and PostgreSQL

Who you are:

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  You own the outcome: taking full responsibility to deliver impact end to end, no excuses.



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  You move fast but with quality: shipping quickly while maintaining sustainable craftsmanship.



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  You experiment relentlessly: embrace a growth mindset, learn from failures, and iterate faster.



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  You push beyond limits: no coasting; you raise the bar for yourself and the team.



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  You thrive in collaboration: value face-to-face teamwork and contribute actively in our in-office culture.

Interview Process

1. Intro Chat with Head of Talent (30 mins)


2. Technical Screen + Meet and Greet with Hiring Manager (60 mins)


3. Executive Chat - Sushanth, CEO and Founder (30-45 mins)


4. Final Interview, visit our Fidi office, and deep dive into technical and behavioral interviews (~3.5 hours)

Location:

Since we're a small team building 0-1 products, we prefer for candidates to be comfortable working in an in office environment in San Francisco. We typically come into the office 3-4 days a week. Relocation assistance can be provided for interested candidates.

Compensation:

The estimated salary range for this role is $195,000 – $265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Top-Tier Benefits

🩺 Health, Vision, and Dental benefits

🏝️ Flexible PTO

➕ Life Insurance and Accidental Insurance

❤️‍🩹 Short-Term Disability Coverage

💸 Generous salary and equity for all staff

🪜 401k option; helping you save for the future

📚 Yearly learning and development stipend

🚌 Commuter benefits for Bay Area employees

🚘 Uber ride stipend if you ever have to work late in the office

🏡 Remote office home stipend to get you comfy in your space

🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)

✈️ Onboarding trip to San Francisco HQ if you work remotely

🥤 Monthly happy hours

🎉 Annual Company Offsites; our last one was in Napa Wine Country 🍷

Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.