Loss Consultant (Restoration/Construction) - Remote

**Job Title: Loss Consultant**

**Location:** Remote (Home Office in Sacramento, CA)
**Employment Type:** Full-Time, Salaried
**Location Preference:** East Bay, California

**Job Summary:**

We are seeking a friendly and dedicated Loss Consultant to join our team! In this vital role, you will evaluate damage to residential properties caused by fires and provide accurate estimates for repairs or replacements. Your expertise will help facilitate the reconstruction process, ensuring that policyholders receive fair and timely claim settlements. You will conduct thorough inspections, analyze documentation, and communicate effectively with policyholders, contractors, and other stakeholders.

**Key Responsibilities:**

- **Property Inspection:** Conduct detailed inspections of residential properties affected by fires to assess damage to structures, contents, and other insured assets.


- **Documentation Review:** Review insurance policies, claim forms, and supporting documents to understand coverage limits, exclusions, and relevant terms.


- **Estimation:** Utilize your knowledge of construction materials, labor costs, and market rates to prepare accurate estimates for repairs, replacements, and restorations.


- **Data Analysis:** Collect and analyze data related to property damage, including photographs, repair estimates, and inventory lists, to support claim assessments.


- **Communication:** Engage effectively with policyholders, insurance adjusters, contractors, and other stakeholders to gather information, address inquiries, and negotiate claim settlements.


- **Negotiation:** Work collaboratively with adjusters, vendors, and service providers to secure competitive pricing for repair and restoration work while maintaining quality standards.


- **Documentation and Reporting:** Prepare comprehensive reports, including damage assessments, cost estimates, and claim settlement recommendations for review by insurance adjusters and decision-makers.


- **Regulatory Compliance:** Stay informed about relevant laws, regulations, and industry standards governing insurance claims and property damage assessment, ensuring compliance with legal and ethical guidelines.


- **Customer Service:** Provide exceptional customer service to policyholders by offering guidance, support, and timely updates throughout the reconstruction process.

**Qualifications and Skills:**

- Bachelor's degree in a relevant field such as construction management, engineering, or business administration (preferred).


- Knowledge or willingness to learn about residential construction materials, methods, and building codes.


- Familiarity with estimating software, spreadsheet applications, and other relevant tools is a plus.


- Excellent analytical, communication, and negotiation skills.


- Strong attention to detail and the ability to work efficiently under pressure.


- A motivated attitude to learn and grow within the company and be a collaborative team player.

**Best-Self Attributes:**

- Initiative and creativity in problem-solving.


- Self-starter who can work with minimal supervision.


- Detail-oriented with exceptional organizational skills.


- Strong problem-solving and follow-up abilities.


- Ability to motivate others and lead by example.


- A strong customer service attitude and excellent interpersonal skills.

**Office Skills:**

- Strong written and oral communication skills in English.


- Proficient in Excel and good math skills.


- Basic understanding of accounting principles.


- Knowledge of general office administration.


- Intermediate computer skills, including Microsoft Word, Outlook, Adobe Acrobat, and internet software.

**Company Benefits:**

We offer a comprehensive benefits package, including medical, dental, and vision coverage, vacation time, paid sick leave, and a 401(k) plan with employer matching.

We are committed to providing equal opportunities for all qualified individuals, regardless of race, creed, color, age, sex, gender, sexual orientation, national origin, religion, disability, medical condition, marital status, or veteran status. We welcome all applicants and look forward to finding the right fit for our team!
Employment Type: Full-Time
Salary: $ 65,000.00 125,000.00 Per Year