Front of House Shift Lead - Big Sur
18.50 USD Hourly Job Summary:
A Food and Beverage Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Food and Beverage Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. Job Description: ESSENTIAL FUNCTIONS
- Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards.
- Monitor and supervise set up and maintenance of dining area, cashier stations, and/or food stations to ensure quality standards.
- Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit's staff at the direction of the Manager. Train hourly staff for peak performance and monitor staff's development.
- Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Manager of all unusual events, circumstances, or other safety or quality control issues.
- High School Diploma or GED preferred. Bachelor's or Business Degree preferred.
- At least 2 years of experience in related management required.
- Food Safety Certified a plus.
- Demonstrated talent for interacting with a wide variety of people.
- Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
- Strong customer service abilities; actively looks for ways to assist customers and coworkers.
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
- Ability to stand for the entire work day and to climb steps regularly.
- Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Constantly communicates and receives verbal communication with other employees in fast-paced environment.
- Physical presence at the job site is essential to perform job duties.
- Typical office equipment (computers, phone system, fax, copiers, scanners, among others).
- Food service equipment (pots and pans, stove, fridge, fryers, among others).
Recommended Jobs
Class A CDL Class A Rollback Driver Sign-on Bonus Available Lynwood, WA Job
Class A CDL Class A Rollback Driver Sign-on Bonus Available Lynwood, WA Job Job Requirements: • Drives truck to transport material and equipment to and from specified destinations • Positions …
Google Infrastructure and Security Lead Architect
Google Infrastructure and Security Lead Architect Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' suc…
Operator Laboratory- Relief
The Lab Operator responsabilities include to test and standardize all finished product prior to canning or bulk shipment, using the mojonnier testing method, to assure that all product meets minimum …
Senior Member of Technical Staff
Our client, an AI-driven healthcare company focused on personalizing patient care, is hiring a Member of Technical Staff to join their team remotely. The successful candidate will help build and scale…
Senior Advanced Technology Engineer
Job Title: Senior Advanced Technology Engineer Posting Start Date: 6/9/26 Job Location (Long): Mountain View, California United States Job Description As an independent group of companie…
Education and Prevention Coordinator
Education and Prevention Coordinator Based out of Great Blue Heron Casino Part-time, Permanent Opportunity Overview The Responsible Gambling Council (RGC) is an independent, non-profit orga…
Senior Data Analyst
Paid Media Analyst  Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Ac…
Analyst II
Job Description and Duties Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each full-time…
Human Resources Analyst
Job Description and Duties It is important to read this advertisement in its entirety. You are required to submit a Statement of Qualifications (SOQ) for this position. The SOQ instructions and re…
Account Manager
Western Landscape Inc. Are you passionate about customer service and great landscaping? Western Landscape Inc. is hiring a Landscape Account Manager to be the main point of contact for our clien…