Education and Prevention Coordinator

Education and Prevention Coordinator
Ottawa Area PlaySmart Centre

We are seeking individuals with experience in Community Outreach and/or Social Services to join our team on a full-time and part-time basis! Use your empathy and ability to connect with people to build awareness of an incredible program! This role will take place in Rideau Carleton Raceway Casino, future Hard Rock.

The Responsible Gambling Council (RGC) is a leading international authority on responsible gambling—providing insights to industry stakeholders through its research and problem gambling prevention programs, as well as accrediting responsible gambling initiatives offered by gaming companies operating within regulated markets across the globe. RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services related to responsible gambling.

RGC manages and operates OLG’s PlaySmart Centres located at casinos and Charitable Bingo and Gaming centres across Ontario. In the Centres, players can take a break from gambling and learn more about how the games work through interactive game kiosks, videos and literature. Players and those affected by gambling can chat with professionally trained PlaySmart Centre staff, learn answers to gambling questions and get connected with counselling and support professionals if they are experiencing problems with gambling.

For more information, please visit:

In this role you will…

• Increase awareness of the PlaySmart Centre Program
• Engage with players and those close to them, answer their questions and direct them to the available services
• Educate patrons on gambling to support them to make informed choices
• Plan and deliver education through activities and initiatives to support positive play habits
• Build and maintain effective relationships with Casino staff
• Record and manage relevant data

What’s in it for you?

• Flexible work hours – days, evenings, weekends and holidays
• Competitive hourly rate - $27.31/hour
• Strong support from a motivated team
• A genuine feeling of helping others

We are looking for…

• Experience and/or education in social work, social services, adult education, health promotions or a related field
• Bilingual EN/FR
• Amazing communication and relationship building skills
• High level of empathy and understanding in sensitive situations
• Ability to travel to different sites often
• Alignment with RGC’s Core Values: Humanity, Integrity, Courage and Ingenuity
• Experience in the Gaming Industry would set you apart
• Valid G Class Driver’s License required

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener.

If you are interested in learning more about this role, please apply directly and someone will reach out should you be selected for an interview.

Applications must be received by August 17 , 2025 .