Technical Support Engineer - Drives
Technical Support Manager The Technical Support Engineer will be responsible for providing technical assistance and support for marine products and systems. This role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance to customers and internal teams. The ideal candidate will have a strong background in electrical engineering and marine technology, with a focus on LV and MV drives such as ACS6000, 6080, ACS800, 880, Cycloconverters experience will be an advantage. In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact. This role contributes to the Process Automation, Marine and Ports Division in San Diego, CA. The work model for the role is Remote #LI-Remote Your role and responsibilities:
- Technical Support for MV/LV Drives in ABB Marine delivered systems on vessels operating worldwide
- Advanced troubleshooting through ABB's Remote Diagnostic System (RDS)
- Support customers by telephone, e-mail, remote connection and on site
- Technical advisory function internally in ABB Marine
- Contribute towards development and R&D teams further developing and enhancing advanced services and solutions
- Field service work on site with traveling expectations of 25-30% worldwide
- Bachelor's degree in electrical engineering, or higher, and education in Marine industry is beneficial.
- Experience in marine variable frequency drives, both low and medium voltage.
- Alternately a special combination of education and experience and/or demonstrated accomplishments.
- Willingness to travel for on-site support and service activities.
- Preferred experience with ABB marine equipment.
- Ship electrician experience or have experience from shipyards, understanding and interest in marine installations
- Familiarity with marine/offshore work environment and procedures.
- Proficiency in diagnostic tools and software used for troubleshooting drive systems.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid . Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Recommended Jobs
Software engineer, generative AI
&##128208; About this role We are seeking a talented software engineer with generative AI experience who is deeply proficient with python and typescript to join our dynamic and growing team at Writer…
Au Pair
Here is an outline of what we are looking for help with and what happens each day with the kids. We are very flexible and are home often, so we are all a team together. We are flexible and can adjust …
Senior Data Scientist, SFS
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Secu…
Staff Product Manager (Enterprise & AI Governance)
About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting…
Software Engineer III (Back-end)
Turning Space into a Transportation Layer for Earth Who We Are: Eras of humanity can often be defined by a dominant transportation mode - horse drawn chariots, ocean going boats, or aircraft.…
Java Developer - Telematics (Bilingual Korean/English)
Company Description For More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our cl…
Principal Machine Learning Engineer, Content & Communication Safety
Why Safety? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We syst…
Staff Accountant / Bookkeeper
Description As a Staff Accountant / Bookkeeper you will perform bookkeeping services for a variety of individual and business clients in a variety of industries. Providing the highest level of servi…
Senior Software Engineer Datacenter Automation
About Zipline Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, m…
Research Scientist
Company Description LVIS Corporation is on a mission to revolutionize the entire continuum of neurological care by developing AI driven software tools to help physicians accelerate patient through…