Senior Research Analyst

Senior Research Analyst

About JobTrain

JobTrain is an organization on the move. We are delivering best-in-class outcomes, increasing our reach by expanding regionally, and we have committed to an ambitious new expanded mission to help our community to advance beyond the initial job placement, providing career advancement programming to help them achieve “full economic mobility.”

Born out of the civil rights movement in 1965, we’ve been servicing literally anyone and everyone who journeys through our doors at one of our (now) six, Bay Area career or training centers. We create an environment and workspace where our staff reflects the diversity of the communities we serve, fostering a safe and welcoming place for our clients. We deliver on some of the best outcomes in the workforce development field, with a vision to provide our clients with the long-term support they need to achieve full economic mobility.

We are growing, and we need your help!

About the Department and Role

As part of the Impact team, the Senior Research Analyst will lead program evaluation efforts from the planning stages through the execution of the evaluation and testing processes. Manage evaluation projects across multiple programs. Lead evaluation capacity-building projects for programs that include empowering them with tools for real-time data decision-making to allow them to implement evaluative procedures in day-to-day program decision-making . Create effective systems for continuous improvement throughout JobTrain and the communities it serves.

Major Duties and Responsibilities

Impact Activities, Strategies and Evaluation

• Collaborate with stakeholders across the organization as well as with external partners to plan and implement evaluation plans. This includes involving others in planning and design, as well as collecting, processing, managing, and sharing client-, program- and organizational-level data. Demonstrate responsible professional behavior and participate effectively within and across teams.
• Conduct and oversee evaluation projects that apply qualitative and quantitative methods to assess programs and initiatives within and outside of the organization, drawing upon primary and secondary data.
• Oversee the creation of effective systems (electronic and hard copy) for the gathering, quality assurance, and storage of all program data.
• Lead evaluations and perform major project tasks, including formulating research questions, writing evaluation plans and scopes of work, designing data collection and analytic plans, establishing and managing project timelines, and leading project deliverables.
• Work collaboratively with programs to design practical evaluation plans, develop goals and indicators.
• Contribute to grant development efforts that identify and respond to RFPs that align with and advance the organization’s vision and current objectives. Provide technical assistance and support to programs regarding grant requirements, data collection procedures, and grant goals, objectives, and targets.
• Conduct site visits to observe programs to assess program quality and fidelity of program implementation as needed.
• Evaluate current program operations and outcomes and apply research, data, and policy analysis to recommend program improvement strategies.
• Present evaluation findings and recommendations in briefings, reports, and presentations to lay and stakeholder audiences such as program staff, directors and executive leadership, professional associations, and other external organizations.

Qualifications

Experience

• 5 to 7 years of experience in program evaluation and/or human services evaluation.
  Experience in internal evaluation, mixed methods evaluation, community-based participatory research, data collection techniques, and data analysis required.
  • Ph.D. program will substitute for 2 years of required experience.
• Experience successfully serving in strategic roles in relevant areas, designing, developing, implementing, and marketing new programs in complex organizations with distributed, geographically diverse locations.
• Experience working with data systems (e.g., Salesforce, Clarity) to collect, store, and demonstrate program data.
• Experience managing / leading a team of individual contributors.

Knowledge, Skills and Abilities

• Job Knowledge: Extensive knowledge of model programs, study design, and analytical and data management practices in human services is required. Knowledge of Evaluation theory, such as empowerment and utilization evaluation, is preferred.
• Technology Skills: Influential r elationship builder with the flexibility and finesse to find and tell the story in the data. Proficient in data analysis for quantitative and qualitative research. Ability to use Microsoft 365 software (Word, Excel, PowerPoint, Outlook, Teams) and online data collection tools (e.g. Google Forms, Survey Monkey) Knowledge of any of the following statistical software: -, R, Atlas TI, PowerBI. Knowledge of case management database system: preferably Salesforce.
• Planning and Organization: Demonstrated track record of setting and meeting goals. Strong process improvement, organization, planning, and implementation skills. Ability to coordinate multiple projects, set priorities, analyze and resolve problems, and make decisions in a timely fashion.
• Cultural Competency / Networking – Ensure DEIB is part of all Impact processes and integrated into innovation as well as systemic development. Demonstrated ability to work effectively with diverse populations.
• Other: Willingness and ability to work occasional weekends and evenings.

Education

• Master’s degree in social sciences which includes measurement and its application in relationship to human development, public health, and/or human services required.
  • Ph.D. with an emphasis in evaluation theory preferred.

Qualifications

We strive to find candidates who have the qualifications for the role, but who are also aligned with our values of teamwork, community and leadership and have a commitment to advancing diversity, equity and inclusion. The specific qualifications for this role are listed below.

Experience

• In depth experience with

Required Knowledge, Skills, and Abilities

• Must be able to travel to different sites as needed, within Santa Clara & San Mateo Counties, including evenings and weekends

COVID-19 Certification

JobTrain requires that all employees be fully vaccinated against COVID-19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law.

Compensation and Benefits:

JobTrain offers a competitive salary and benefits package including health insurance, dental insurance, vision, acupuncture and chiropractic, paid time off, retirement program employer match, long-term disability and life insurance.
The targeted pay for this position is: $92,700

To Apply

Please apply on our website at . We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.
At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.
JobTrain is an equal-opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin.
Also, please note:

• Our focus is on local candidates, we do not offer relocation benefits.
• Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).
• JobTrain will require the successful candidate to undergo a background check.

Additional Information

We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.

At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.

JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin.

Also, please note:

• Our focus is on local candidates, we do not offer relocation benefits.
• Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).
• JobTrain will require the successful candidate to undergo a background check.