Looking for Senior Staff Salesforce CRM Functional Architect (San Francisco)

Job Description

Looking for Senior Staff Salesforce CRM Functional Architect

Location - South San Francisco, CA 94080, United States

Job Description:

We are seeking a Senior Salesforce CRM Functional Architect with extensive hands-on experience in Salesforce Sales Cloud, Data Cloud, and Marketing Cloud to design and drive scalable, high-impact CRM solutions. This role requires a deep understanding of CRM strategy, process design, data architecture, and cross-cloud integrations. The ideal candidate is both a strategic thinker and a tactical expert capable of translating business needs into robust Salesforce solutions that deliver measurable outcomes.

Key Responsibilities:

Solution Architecture & Design

Define and architect end-to-end solutions across Salesforce Sales Cloud, Data Cloud, and Marketing Cloud.

Translate business objectives into scalable, secure, and high-performance Salesforce architecture.

Lead requirements gathering, solution design workshops, and roadmap planning.

Define and enforce architectural governance standards and patterns to ensure consistency and maintainability.

Required Qualifications:

12+ years of relevant industry professional experience in CRM with at least 7+ years of Salesforce-specific experience.

Proven Technofunctional experience architecting and delivering complex, multi-cloud Salesforce implementations.

Expertise with Flow Builders, Apex Classes, SoQL Queries, and Connector Integrations

Deep understanding of:

Sales Cloud: Lead/opportunity management, Accounts and Contacts, territory management, forecasting, CPQ, Conversion of Opportunity to Order, Payment Methods

Marketing Cloud: Journey Builder, Email Studio, Mobile Studio, Interaction Studio.

Data Cloud: Customer 360, data ingestion pipelines, resolution, data harmonization.

Expertise in Salesforce data modeling, declarative automation, and AppExchange solutions.

Experience with tools such as MuleSoft, Tableau CRM, and CDP integrations.

Familiarity with Agile/Scrum project delivery methodologies.

Skills & Certifications:

Salesforce Certified Application Architect and/or System Architect.

Salesforce Marketing Cloud Consultant certification.

Experience working in a regulated or enterprise-grade environment (e.g., biotech, healthcare, or finance).

Knowledge of data privacy regulations (GDPR, CCPA) and how they apply to Salesforce .