Scheduling Coordinator

Job Summary

The Scheduling Coordinator engineers, monitors, and manages the dental schedule for multiple providers and helps patients understand their treatment needs, treatment options, and payment options. The Scheduling Coordinator will also perform all general front-office duties for the dental office.

Skills and Qualifications:

Knowledge of appointment coordinator procedures

Skilled in the use of standard office equipment including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)

Ability to maintain composure and professionalism when exposed to stressful situations

Ability to develop trust with the doctors, co-workers, and patients

Ability to work cooperatively with management, staff, and patients

Ability to prioritize, organize, and complete tasks in a timely and independent manner.

Duties and Responsibilities:

Provide an exceptional patient experience by ensuring that patients are scheduled properly using the correct scripts and in a timely fashion.

Prepare, maintain, and monitor schedules.

Fill canceled/rescheduled appointments assuring the schedule is full.

Understand dental procedures and dental terminology for proper scheduling and treatment coordination.

Schedule and confirm patient appointments.

What You'll ReceiveCompetitive:

Scheduling Coordinators typically average around $60K annually.

Fully Paid Health Benefits: 100% employer-paid medical, dental, and vision (family coverage available).

Retirement & Insurance: 401(k) with 3% company match and employer-paid life insurance.

Paid Time Off: 80 hours of frontloaded PTO plus 7-9 paid holidays each year.

Training & Growth: Ongoing training programs, skill development, and support from leadership.

A Strong Team Environment: Work with people who take pride in quality work and show up for each other every day.