Product Manager, Admin Experience

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About the Role:

As Glean’s PM for the Admin Experience, you’ll own the experience and control plane that helps enterprises roll out Glean fast and scale usage with confidence. You’ll turn complex deployment and configuration flows into delightful, self‑serve experiences and ship the tools that keep workspaces healthy at scale. Your work will directly accelerate users get value from Glean, shortening time‑to‑value, boosting activation, and unlocking expansion.

You will:

• Partner deeply with enterprise admins and product teams to map onboarding, rollout, and adoption journeys


• Chart the future of the AI powered admin experience


• Own the roadmap for Admin Console: self‑serve onboarding, data source setup, health/status, notifications, and workspace‑wide configuration


• Create adoption levers, guided setup, templates, recommended defaults, in‑product education, and safe experimentation, that make enterprise rollouts effortless


• Collaborate closely with Connectors, Core Product, and Support to reduce setup friction and improve reliability at scale


• Instrument and drive KPIs such as time‑to‑first‑value, connector setup success, workspace health score, admin engagement, and support burden reduction


• Orchestrate cross‑functional launches with Design, Engineering, Customer Success, and Marketing to deliver impactful, on‑time releases


• Build durable processes, release management, rollout guardrails, deprecation and migration playbooks, that keep velocity high as we scale

About you:

• 4+ years of product management experience in SaaS, building enterprise admin or platform experiences that drive activation, adoption, and scale


• Strong technical foundation; comfortable with APIs, data models, and admin UX for complex, multi‑system configurations


• Proven track record of shipping admin surfaces or consoles that measurably improve outcomes.


• Excellent written and verbal communicator who simplifies complexity and drives alignment across Engineering, Design, Customer Success, and GTM.


• Early adopter of AI—excited to build admin experiences that help customers scale AI‑powered knowledge discovery across their organizations

Location:

• This role is hybrid (3 days a week in either our San Francisco or Palo Alto office)

Compensation & Benefits:

The standard base salary range for this position is $130,000 - $175,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.