Director, Marketing - Creative Operations

Job Description

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

The Director of Creative Operations will be responsible for building and scaling the operations, processes, and technologies that enable derivative content creation for the U.S. market at Gilead. This leader will establish best practices to adapt, repurpose, and extend approved U.S. creative assets across channels — driving speed, efficiency, and compliance while unlocking greater creative impact.

This role will champion modular content strategies, operationalize derivative asset production, and introduce future-ready ways of working with AI to accelerate creative development, review, and distribution. The successful candidate will bring deep expertise in creative operations, content governance, and agency management, with a proven ability to set up scalable systems that maximize reuse and prepare the organization for next-generation creative workflows.

This position is based in Foster City, CA, with 3 days in office (Tues, Wed, Thurs).

Key Responsibilities

• Establish scalable operations for derivative content creation, enabling efficient adaptation of core U.S. assets across channels and audiences.

• Champion and expand the use of modular content , embedding reuse-first practices into creative workflows for the U.S. market.

• Partner with brand, creative, agency, and regulatory teams to set operational standards for derivative and modular content delivery in the U.S. market.

• Introduce AI-enabled workflows (e.g., smart tagging, automated versioning, adaptive templates) to accelerate U.S. creative production and review.

• Oversee and optimize creative technology platforms , including Veeva Vault PromoMats, DAM systems, and workflow automation tools.

• Define content hierarchies, metadata, and tagging structures to maximize searchability, reuse, and automation of U.S.-focused assets.

• Drive agency management , ensuring external partners align with Gilead’s standards for derivative and modular content in the U.S. market.

• Develop playbooks, training programs, and toolkits to embed derivative content practices across marketing and creative teams.

• Implement KPIs and dashboards to measure content reuse, efficiency gains, and speed-to-market improvements in the U.S. context.

• Lead, mentor, and grow a creative operations team focused on scalability, innovation, and compliance.

• Act as a change leader , embedding modular, derivative, and AI-driven approaches into Gilead’s future ways of working.
  

Basic Qualifications

• Bachelor’s degree and 12+ years’ relevant experience

• OR Master’s degree and 10+ years’ relevant experience

• OR PhD and 8+ years’ relevant experience
  

Preferred Qualifications

• Proven experience in agency management and leading creative teams delivering content across all digital channels (Email, Web, Banners, etc.).

• Extensive expertise in modular content strategies , derivative content creation , and their implementation in regulated environments .

• Deep knowledge of Veeva Vault PromoMats , Digital Asset Management (DAM) systems , and other content management and workflow technologies .

• Demonstrated ability to embed a reuse-first mindset and implement processes that drive content efficiency and scalability .

• Strong leadership experience in managing creative, development, or project management teams.

• In-depth understanding of the pharmaceutical marketing and regulatory landscape .

• Excellent change management, project management, and communication skills , with the ability to collaborate effectively across marketing, legal, medical, regulatory, and IT teams .
  

People leader accountabilities

• Create inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
• Develop talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.
• Empower teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

The salary range for this position is: $226,185.00 - $292,710.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.