Tasting Room Operations, Hospitality, & Wine-Club
Job Description:
Part-Time (Full-time potential) Scope of Work
Tasting Room Operations, Hospitality, & Wine ClubRole Overview:
Part-time operations and hospitality role focused on maintaining tasting room service, supporting wine club, and assisting with key operational tasks. Estimated weekly workload: 18–22 hours per week.
Friday: 1 pm - 7pm; Saturday: 12 pm - 6pm; Sunday: 11 am - 5 pm 1. Weekend Tasting Room Operations
• Host tastings and educating guests on wines
• Bottle and merchandise sales
• Opening and closing procedures
• Managing group reservations/private parties and guest flow
• Maintaining tasting room cleanliness and presentation
• Stocking wines, glassware, and supplies
• Handling POS transactions and daily sales reports
• Assisting wine club members during visits 2. Wine Club Support & Customer Communication
• Responding to wine club inquiries
• Coordinating wine club releases
• Support wine club pickup weekends & Shipment follow-up
• Communicating membership updates when needed
• Communicating member issues or requests
Goal: Grow & Maintain strong club member engagement and retention. 3. Marketing & Social Media Support
• Assisting with social media posts (Instagram/Facebook)
• Capturing tasting room photos or content when possible
• Updating event promotions
• Assisting with email announcements when needed 4. Event Support
• Guest check-in
• Wine service
• Setup and breakdown
• Guest hospitality
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